If you are a Lloyd’s policyholder and you have a question about your insurance policy or need to make a claim relating to the COVID-19 outbreak, the first thing you should do is to contact your insurance broker or the party named on your policy as being responsible for handling claims. They will be the best people in the first instance to help you. To help you find the right contact at Lloyd’s you can consult our market directory.
With the spread of coronavirus causing global concern, Lloyd's has a number of resources to help policyholders
We also have a dedicated contact point to provide our policyholders with assistance and to help them find the right person to process a claim. If you are unsure who to contact then please email us directly.
You can also read answers to our most frequently asked questions.