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Welcome back to the Lloyd’s building

Latest guidance on accessing the Underwriting Room

We’re looking forward to welcoming you back to the Lloyd’s building following the easing of COVID-19 restrictions.  

The health, safety and wellbeing of everybody who uses the Lloyd’s building remains our number one priority. For those accessing the Underwriting Room and surrounding spaces, the Lloyd’s building remains COVID-secure.


Our enhanced health and safety measures remain in place

  • Each cubic inch of air emitted by our central air conditioning is purified by the REME Halo in-duct air purifier system, universally recognised as one of the best solutions for building air purification 
  • Hand sanitiser and wipes at desks, in meeting rooms and at coffee points 
  • Enhanced cleaning routine

Face coverings

Face coverings are no longer required in public areas – the wearing of a face covering is a personal choice, so please respect the choices of others. You are encouraged to use a face covering in the lifts at busy times.


Feeling unwell or testing positive for COVID-19

If you or someone in your household is feeling unwell, please do not come into the building. Make sure you take time to recover and likewise, if someone in your household is not feeling well, please work from home until they are better. Taking such action will ensure we keep everyone using our spaces as safe as possible.

If you have been in the Lloyd’s building and subsequently receive a positive COVID test, please email the Lloyd’s helpdesk as a priority. The CRE team will then arrange an additional deep cleaning of high-touch areas. To read the latest Risk Assessment, see below.


A note from the CEO

2022 is an important year for the Lloyd’s market, as we return to profitable, sustainable growth and we continue our digitalisation journey. Our market is at its best when we connect and trade face-to-face; an important asset as we look to reinforce our credentials as the world’s best and biggest insurance marketplace. Through the latter months of 2021, I was pleased to see an encouraging return to the Underwriting Room and hope to continue that momentum in the coming period.   

The easing of restrictions brings a renewed opportunity to utilise the strengths of the Underwriting Room; a space designed to create moments of connection that we simply cannot achieve apart. The Underwriting Room is the heart of the Lloyd's market, enabling relationships that are crucial to our businesses, developing young underwriters and their skills, and coming together to find solutions to the most challenging and complex risks. We also know that being physically together can have a positive impact on mental health and wellbeing, offering greater variety throughout the working day.   

As we continue our delivery of Blueprint Two through 2022, we’ll consider how the digital solutions can best compliment activities within the physical Underwriting Room. You can learn more about the solutions we’re building below.

I understand that some colleagues may have reservations about returning to Lloyd's and the office environment, so want to reassure you that the Lloyd’s building is COVID-secure and our enhanced health and safety measures remain in place.  

The Lloyd's market is renowned because of the connections and solutions that our Underwriting Room helps to generate. I look forward to reconnecting with you soon and working together as we begin our return to the square mile and the Underwriting Room. 

John Neal
CEO
Lloyd’s 


Future of the Underwriting Room

We have embarked on a once-in-a-generation journey to redesign the iconic Underwriting Room and supporting spaces in the Lloyd’s building. The decision to undertake this journey has been driven by the increasing trends of flexible working and digitalisation, which have been accelerated by the COVID-19 pandemic. Through Q1 2021, we completed an extensive market consultation to gather insights and ideas about the future requirements for spaces and services our marketplace needs.

We’re pleased to see many colleagues across the market and Corporation return to their offices and the Lloyd’s building. As our market participants adapt to new flexible ways of working, we are considering a range of options around our workspace strategy and will revisit our thinking on the future of the Underwriting Room, and the future leasing arrangements for Lloyd’s, in 2022. Taking this time will ensure the vision for the future of our workspace is in line with the market’s needs and fit for purpose

Our number one priority remains ensuring the requirements of our market and Corporation are in place to support our customers around the world.


Accessing the Lloyd’s building

Find information on our entrances, accessible access, lifts, Underwriting Room and access pass requests.

Contact us

Please contact us if you require any further information.