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Culture Upskilling Programme

Culture Upskilling

To support continued improvement against Lloyd's Culture Principle that is focused on fostering inclusive and high-performance cultures, a series of upskilling sessions is open to market participants. See the programme of sessions and details to register are below. 

If you have any queries about the Culture Upskilling sessions, please contact us. 

May 20 2025

Preventing sexual harassment in the workplace

This virtual session focuses on the implications of the Worker Protection Act in preventing sexual harassment in the workplace, and will cover:

  • Proactive reasonable preventative steps”: what do they look like?
  • Practical and proactive actions for building inclusive cultures

This session will be facilitated by Clear Company 

RSVP to attend

Virtual | 09.00 - 10.00 GMT

Jun 16 2025

Shaping culture from the Board – for NEDs

For Non-Executive Directors (NEDs)

This 90-minute session is designed to help NEDs become even more intentional around managing culture including the critical questions that they should ask, ensuring culture and strategy are linked and influencing from a distance.

In this workshop, you'll delve into:

  • Demystifying Culture: Discover a practical definition of culture and understand the importance of walking the talk from the board down
  • Culture vs. Engagement: Explore the distinction between culture and engagement and why this is important to understand as a Board member
  • Linking Culture and Strategy: Reflect on how organisational culture is a driver of performance, reputation and risk
  • Transformative Best Practices: Learn about the six transformative actions companies take to shift and improve their culture effectively
  • Measuring culture: Identify the right questions, signals, red flags and metrics to consider as a board
  • Influencing culture from the boardroom: Explore the critical questions to ask as a Board member around culture, the levers available to Boards and the power of role modelling and the shadow of the board

This session will be facilitated by Walking the Talk, part of ZRG, corporate culture specialists.

Virtual | 09.00 - 10.30 GMT

Jun 26 2025

HR Masterclass: The role of HR in managing and transforming culture

For: HR Leaders

HR have a critical role to play in developing culture to unlock performance. This engaging 2-hour in-person session is designed to equip HR leaders to become even more intentional around managing and transforming culture in your organisation. 

In this workshop, you'll delve into:

  • Demystifying Culture: Discover a practical definition of culture and understand the importance of walking the talk
  • Culture vs. Engagement: Explore the distinctions between culture and engagement and why this is important to understand. 
  • Linking Culture and Strategy: Understand how organisational culture can drive strategy and ultimately enhance performance.
  • Transformative Best Practices: Learn about the six transformative actions companies take to shift and improve their culture effectively.
  • Culture Change Process: Identify where to begin and uncover the key steps necessary for a successful cultural transformation.
  • The Role of HR: Embrace the pivotal role HR plays in championing culture transformation. 

This session will be facilitated by Walking the Talk, part of ZRG, corporate culture specialists.

RSVP to attend

In person | Gallery 11, PR2&3, Lloyd’s building, London | 14.30 - 16.30 GMT

Jul 16 2025

Knowledge share: Domestic Abuse policy and support

In this virtual session, we will share examples of policies and support they have put in place for employees who are experiencing or involved in domestic abuse, as well as those who want to support others experiencing it. The session will be practical, sharing the steps taken, lessons learned and resources available.

RSVP to attend

Virtual | 14.00 - 15.00 GMT

Culture Upskilling Past Events

Jan 21 2025

Addressing social mobility in practice

What is social mobility, why does it matter and how does it impact on individuals, organisations, and economies? From setting the scene to exploring the practical steps of social mobility. This session will address data and tackling the barriers in processes across the employee lifecycle from hiring to retaining and progressing talent.

Virtual | 09:30-11:00 GMT

Nov 20 2024

Creating impact in outreach

An interactive session on the range of options available to firms to get involved in outreach, featuring some key outreach partners working in the market. We will also explore how to connect outreach with building your talent pipeline and talent strategy.

Virtual | 10:00-11:30 GMT

Nov 26 2024

How to: Culture strategies

This session will be led by Accenture and will explore how to develop, implement and embed a culture strategy aligned to your business strategy, with practical examples for small to large organisations.

Virtual | 12:00-13:30 GMT

Nov 12 2024

How to: Diversity, equity and inclusion strategies

 In this session we will cover DEI strategy essentials (definitions, design, implementation, embedding and measurement), so your DEI strategy supports competitive advantage. This will be an opportunity to share and learn from peers and our expert partners the Clear Company about what’s working well and the challenges across the market.

Virtual | 10:00-11:30 GMT

Sep 24-26 2024

DiveIn

Celebrating its 10th anniversary, it will centre around the theme of "A Sustainable Future: The Next 10 Years”, encouraging businesses to view inclusive and diverse cultures not just as a business requirement but as a pivotal factor for long-term success.

In person & virtual | GMT

Sep 17 2024

Managing talent and effective succession planning

We know one of the biggest challenges for us today is how we progress diverse talent at every level.  In this interactive session with our - DEI partners The Clear Company – we explore the practical steps, shared learning across the market about how to make succession planning and talent management inclusive and effective.

Virtual | 10:00 - 11:30 GMT

Jul 04 2024

The procurement process and supplier diversity

This session is relevant for organisation's of any size. We'll cover what supplier diversity is and why it matters, and practical steps to enhance your procurement processes in support of diversity and inclusion.

Virtual | 10:00-11:30 BST

Jun 27 2024

Inclusive hiring and competency frameworks

Designed for HR and Talent leaders – explore inclusive hiring practices that deliver good outcomes and how to effectively use competency frameworks in talent management. This interactive session will provide an opportunity to share what’s working and explore the challenges.

Virtual | 09:30-11:00 BST

Jun 19 2024

Showcasing good practice in the Lloyd’s market

Following the 2024 Lloyd’s Culture Survey, join us to hear from two leading firms in the market – Cincinnati and Inigo – about their approach to culture and what differentiates them.

We will also share some further insights from the market-wide culture survey feedback.

Virtual | 13:00-14:30 BST

Dec 07 2023

Inclusive Recruitment for SME Brokers

This training course is tailored for and targeted at small-medium size brokers operating in the Lloyd’s market. The 3 hour virtual session will cover the following:
• Attracting, assessing and hiring inclusively
• Understanding and mitigating bias in traditional recruitment practice
• Applying the principles of competency-based interviewing and how to make fair and effective hiring decisions
• Ensuring a positive candidate experience including the provision of constructive feedback.

Virtual | 09:30 - 12:30

Nov 29 2023

Neurodiversity in the workplace session

As part of our International Day of Persons with Disabilities activities and Culture Upskilling Programme, we are delighted to invite you to join us for a session on neurodiversity in the workplace. The session will help you achieve a common understanding of what neurodiversity means, build your confidence on effective communication with neurodivergent colleagues and will enable delegates to reflect on practical steps to support performance and create a positive employee experience.

This session will be introduced by Sara Gomez, Chief People Officer, Lloyd’s and Executive Sponsor of the Disability Community and will be delivered by the Clear Company.

If you have any questions, please contact Monica Stancu, Senior Diversity and Inclusion manager at monica.stancu@lloyds.com or Chris Dowling, Talent Acquisition Partner, Early Careers at chris.dowling@lloyds.com.

Online | 14.00 - 15.15

Apr 19 2023

Inclusive Executive Search

Designed for Executive Search firms working in the Lloyd’s market on Board and Senior level roles. This session will cover practical approaches to developing a diverse slate and an inclusive experience, so that we intentionally foster diversity and inclusion at the top.

Virtual | 2.00pm – 3.30pm

Mar 28 2023

Culture at Lloyd's: Good practice in the market

Join us to hear from leading firms in the market about the practices and approaches that are contributing towards improvements in and good outcomes in two key areas we are driving cultural change at Lloyd's - increasing women in leadership and ethnic diversity.

In Person - The Old Library, Lloyd’s Building, 1 Lime Street, London, EC3M 7HA | 4.00pm – 5.30pm followed by refreshments

Nov 22 2023

Digital Accessibility

Designed for Communications and marketing professionals, this 90 minute session will be led by the Digital Accessibility Centre (DAC) and will cover accessibility best practice including:
• The business case for digital accessibility
• The law (UK and global on accessibility)
• Web Accessibility
• Digital Services Accessibility
• Assistive Tech Assessments

Virtual | 14:00 - 15:30

Nov 21 2023

Inclusive Leadership

Designed for HR leaders this session will explore approaches to developing and fostering inclusive leadership in your organisation. The event will be followed by refreshments and the opportunity to network with colleagues across the market.

The Old Library Lloyd’s Building 1 Lime Street, London, EC3M 7HA | 15.00 – 17.00, followed by networking and refreshments

Nov 16 2023

NEDs and Culture, diversity and inclusion

Boards in the Lloyd’s market, this session focuses on how Lloyd’s is driving improvements in culture, diversity and inclusion, and how NED’s can be a positive force for change in this area. Explore the data and questions you should be asking as a NED on culture, diversity and inclusion.

Virtual | 14.00 – 15.30

Nov 09 2023

Using Diversity Data

Moving beyond diversity data collection, this session explores how to use diversity data to analyse the employee experience / key moments, and take an evidenced-based approach to create an inclusive employee experience.

Virtual | 09.30 – 11.00

Sep 13 2023

Inclusive Recruitment for SME Brokers

This training course is tailored for and targeted at small-medium size brokers operating in the Lloyd’s market. 

The 3 hour virtual session will cover the following:

• Attracting, assessing and hiring inclusively 
• Understanding and mitigating bias in traditional recruitment practice
• Applying the principles of competency-based interviewing and how to make fair and effective hiring decisions
• Ensuring a positive candidate experience including the provision of constructive feedback

Virtual | 9.30am – 12.30pm

Jul 04 2023

Inclusive Hiring virtual session

This training course is tailored for and targeted at smaller brokers operating in the Lloyd’s market. This course is in two parts: A 90 minute on-line learning module, followed by a 5 hour virtual workshop. The course covers how to:
• Attract, assess and hire inclusively
• Apply the principles of competency-based interviewing and how to make fair and effective hiring decisions
• Ensure a positive candidate experience including the provision of constructive feedback
• Firms are able to send one delegate to attend.

Virtual | 12.00pm – 5.00pm

Jun 08 2023

Talent Management and Succession Planning

Designed for HR and Talent leaders – explore practical approaches to move succession planning beyond a process into a dynamic change planning and execution focused activity, so that we intentionally build a more diverse talent pipeline.

Virtual | 3.00pm – 4.30pm

May 25 2023

Inclusive Behaviour and Speaking Up

Speaking up is more than whistleblowing and misconduct. This session explores how to foster inclusive behaviours and a positive speak up culture where everyone can thrive.

Virtual | 3.00pm – 4.30pm

May 24 2023

Inclusive Hiring virtual session

This training course is tailored for and targeted at smaller brokers operating in the Lloyd’s market. This course is in two parts: A 90 minute on-line learning module, followed by a 5 hour virtual workshop. The course covers how to:
• Attract, assess and hire inclusively
• Apply the principles of competency-based interviewing and how to make fair and effective hiring decisions
• Ensure a positive candidate experience including the provision of constructive feedback
• Firms are able to send one delegate to attend.

Virtual | 9.30am – 2.30pm

May 18 2023

Inclusive Recruitment (for Recruitment Agencies)

Designed for Recruitment Agencies who operate in the Lloyd’s market, this session will cover Lloyd’s expectations and practical inclusive recruitment practices to attract diverse talent.

Virtual | 10.00am – 11.30am

May 03 2023

Talent Management and Succession Planning

Designed for HR and Talent leaders – explore practical approaches to move succession planning beyond a process into a dynamic change planning and execution focused activity, so that we intentionally build a more diverse talent pipeline.

In Person - PR1/2, Level 11, Lloyd’s Building | 9.30am – 11.30am

Apr 25 2023

Talent Management and Succession Planning

Designed for HR and Talent leaders – explore practical approaches to move succession planning beyond a process into a dynamic change planning and execution focused activity, so that we intentionally build a more diverse talent pipeline.

In Person - Banqueting Suite, Lloyd’s Building | 3.30pm – 5.30pm