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Policyholders

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How to make a claim

Details on how to make a claim on a Lloyd’s policy.
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Verify a policy at Lloyd’s

Find out how to verify your Lloyd’s insurance or check your policy number.
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Hurricane information

The Atlantic hurricane season can be a critical time for communities, businesses and governments in the Caribbean and heavily populated coastal states in the United States.

Why policyholders buy insurance from Lloyd’s

Choice

Through its licences and trading rights, we are able to provide solutions for customers in over 200 territories, meeting your needs wherever you may be.

Confidence

Lloyd’s core business is to protect from disaster, and the fast and fair payment of claims. For over three centuries the security of Lloyd’s has protected what matters most to people, businesses and communities and helped them recover in times of need.

Partnership

Lloyd’s is a community where individuals and businesses develop lasting and constructive relationships. We are always there to find a solution when others can’t or won’t.

Expertise

Insurance is a collaborative process and Lloyd’s has always been at the forefront of innovation, embracing new ideas and working with you and your broker to develop new products and solutions that respond to your needs.

Insight

Lloyd’s is a centre of insurance knowledge, the Lloyd’s market makes informed judgements based on data, experience and understanding of your risk. We publish regular research reports on emerging risks and understanding of risk to help you better understand your own risk profile.

Ecosystem

More than 50 leading insurance companies, 200 registered Lloyd’s brokers and 4,000 local coverholders operate in and bring business to the Lloyd’s market. Our scale and competition across the market helps to ensure you receive the best possible outcomes across price, coverage and service – to help improve the value you get from your policy.

Make a complaint

Find details on how to make a complaint regarding a Lloyd’s policy.