Frequently asked questions
Answers to the questions that are most frequently asked by people using the Lloyd's website.
Lloyd's is the world's leading insurance market. If you are looking for Lloyds Bank then you can visit their site at www.lloydsbank.com.
Tours of the Lloyd's building
Contact firstname.lastname@example.org for information. Please include details of the number of visitors, date required and the reason for visit.
Access to the building, passes and room bookings
Photography or filming of the building
There are images of the building which are free to use:
For other photography or filming needs, please contact email@example.com to obtain permission.
Use of the Lloyd's logo
Please email firstname.lastname@example.org to obtain permission to use the Lloyd's logo
Lloyd's shop has many exclusive gifts and Lloyd's branded merchandise available to buy online.
Historical maritime enquiries
Lloyd's marine collection is held at the Guildhall Library so that the records are easily accessible to the general public. The library holds all Lloyd's shipping records prior to 1985, plus other historical records. For further information you can contact the Guildhall at:
Formerly known as Lloyd's of London Press, Informa provides shipping periodicals, insurance titles, records on marine casualties, ship owners and ship movements.
For information such as flags and maps, go to the National Maritime Museum website.
Lloyd's is not a single insurance company; it is a market place where insurance and reinsurance risks are underwritten by syndicates of underwriting members. Subject to certain exceptions, only Lloyd's brokers can arrange insurance cover directly with Lloyd's underwriters, although other firms known as coverholders may be authorised to enter into contracts of insurance on behalf of Lloyd's underwriters.
If you are interested in obtaining insurance cover at Lloyd's, in the first instance you should contact a suitable broker or insurance intermediary. The broker or insurance intermediary will advise you further on securing your insurance policy in accordance with local insurance legislation.
Alternatively you can forward any queries to email@example.com.
US Individual insurance buyers can find independent insurance agents through the Independent Insurance Agents Association at www.trustedchoice.com
US Retail agents looking for a market to place a risk should be advised to contact The Wholesale & Specialty Insurance Association (WSIA) – Tel No: 816 741 3910, e-mail: firstname.lastname@example.org
For policyholder information, please visit the policyholder section
Visit Lloyd's Agency webpages to find out more.
Directory of Lloyd's Agents
What is happening to Lloyd’s hosted applications on Lloyds.com?
As part of the Future at Lloyd’s work, we are updating some of the IT Tools and Systems including how you connect securely to Lloyds.com applications, such as Secure Store, Risk Locator Tool and Crystal.
How will it affect you?
- During upgrade work, applications may be unavailable for a limited time.
- After the upgrade, some applications may look and feel different (users of affected systems will be advised in advance)
- You may be required to re-register for access or reset your password. Look out for on-screen directions.
When will work take place?
- The majority of applications being upgraded will be done between October 2019 and February 2020.
Any questions can be addressed to TechnologyProjects@lloyds.com.
Lloyd's Register has information on surveys, inspections, products and/or design appraisals, construction and classification, issues related to ISO standards and some historical shipping records. There is also information on Lloyd's BS registration.
For careers with Lloyd's Register, visit Lloyd's Register careers.
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