You will need a pass to access the building. Find out how to apply for a Lloyd’s pass or register a visitor.
Accessing the building
Lloyd’s pass request Entrances and lifts
There are a number of entrances to the Lloyd’s building.
If you do not have a pass, you should head to our Main Reception on Lower Ground. If you have a pass, you can use any of the available entrances to access the building.
Each tower with an entrance has lifts which serve different floors, as detailed below.
Main reception: located on Lime Street (down the steps, or ramp at Tower 1)
Tower 1: located on Lime Street, lifts service Ground Floor to Gallery 12
Tower 3: located on Lime Street, lifts service the Upper Basement to Gallery 9
Tower 5: located on Leadenhall Street (through the gates of the old Lloyd’s building). Lifts service Upper Basement to Gallery 12
Accessible access to the building
With a pass
Accessible lifts can be found in Tower 1 and Tower 3. A ramp on Lime Street leads down to Lower Ground, where both towers can be accessed, along with Main Reception. A ramp on Leadenhall Street also leads up to Tower 1.
Without a pass
Accessible access to the building without a pass is available via the ramp on Lime Street at Tower 1, which leads to our Main Reception on Lower Ground, where you can collect your pass. A member of our team will show you the most appropriate lift for your visit.
If the entrance is unattended, please ring the bell and a member of our team will assist you.
Accessibility and inclusion guides
Our accessibility and inclusion guides have been created to ensure colleagues working in the buildings and those visiting are aware of the various accessible and inclusion arrangements we have in place at One Lime Street and Chatham. This includes individuals with hearing, visual and physical impairments.
Download guide for One Lime StreetGeneral guidance for your visit
Visitor rules
- You will need a pass to be able to access the building
- You should display your pass at all times whilst in the building and visitor passes should be returned on departure
- Visitors should be accompanied by their host for their entire visit
- Your bag may be searched on arrival
Dress code
Pass holders visiting the Lloyd’s building or the Underwriting Room should dress appropriately.
Underwriters, brokers, Corporation staff and tenants of the building should also conform to their own employer’s dress code. Lloyd’s supports those who wish to wear clothing appropriate to religious beliefs or cultures.
Using the Underwriting Room
- The privacy of all market users must be respected at all times.
- Smoking, vaping or e-cigarette usage is not permitted inside the Lloyd’s building. Designated smoking areas are located outside the building.
- No valuables should be left unattended and occupiers must maintain their own insurance against loss of personal property.
- Health and Safety requirements state that underwriters must keep their furniture and other items to their allotted perimeters, and they may not be changed without the prior approval of Corporate Real Estate.
- Underwriters are encouraged to adopt a clear desk policy, as Lloyd’s accepts no responsibility for any loss, GDPR issues or damage to personal property.
- Underwriters on the Ground floor are not permitted to have any additional marketing or promotional materials on display other than the Lloyd’s standard signage.
- Anyone continuously or repeatedly ignoring the above guidelines may be refused access to the underwriting room.
enquiries@lloyds.com