Lloyd's of London logo

Performance and executive coaching

Learning at Lloyd's

View all 'Learning at Lloyd's'

In today’s workplace we are exposed to constant change

As a result, we find ourselves in new situations, with new problems, dealing with the pressures that these events can bring. Coaching can help increase self-awareness, promote greater understanding of the situations faced and generate appropriate responses and solutions to challenges. 

In this way it helps us identify and remove barriers to performance and improve our overall wellbeing. Unlike a development workshop, coaching can be tailored specifically to the needs of the individual to enable them to reach the best result possible. Organisationally therefore, coaching can be a very sound investment, in that it can get directly to the point of individual development where a development workshop cannot – and takes significantly less time out of the day.

The personal benefits of coaching are as wide-ranging as the individuals involved. Most people who have engaged in coaching with a professional coach find that it positively impacts their lives both inside and outside of work. The ability to speak confidentially with a trusted advisor out of the individual’s line, with no direct influence over their career can be extremely liberating for a leader.

Coaching provides an invaluable space for personal development. In a coaching partnership, a skilled coach enables the individual to discover their own solutions to problems. The coach does not need experience of the individual’s area of expertise to coach effectively. It is the skilful use of questioning, listening, and observation that enables the solutions to be uncovered.

An external coach can be particularly beneficial for:

  • New leaders in role to help develop strategic thinking and quickly master a new brief
  • Dealing with a particularly challenging project or piece of work
  • Achieving breakthrough thinking and/or act as a sounding board
  • Preparing for a complex or high-profile presentation
  • Developing new skills and/or enhancing current skills
  • High potential staff to enable them to achieve peak performance in their role


Lloyd’s has partnered with Sheridan Worldwide to provide access to a community of highly qualified and diverse external coaches who have a wide range of commercial experience across many fields including insurance. 

Coaching programmes are designed specifically for the individual and usually take place over a period of 3-6 months depending on the need.

Sheridan Worldwide, was selected because it offers Lloyd’s and the industry:

  • One point of contact for all coaching assignments
  • Access to an on-line global faculty of expert hand-picked coaches and facilitators
  • Quality assurance via coach qualification and supervision checks
  • Personalised matching and themed reporting
  • A range of coaching methodologies
  • Cutting edge support materials: tool-kits and resources for sponsors, mentors, and coachees
  • An exceptional track record in responsive relationship management and follow up
  • Accredited with awards and citations including Market People Award for HR and L&D Supplier of the Year
  • Coach training for leaders and managers to support a shift to coaching mind-set

The personal benefits of coaching are as wide-ranging as the individuals involved. Most people who have engaged in coaching with a professional coach find that it positively impacts their lives both inside and outside of work. The ability to speak confidentially with a trusted advisor out of the individual’s line, with no direct influence over their career can be extremely liberating for a leader.

Coaching provides an invaluable space for personal development. In a coaching partnership, a skilled coach enables the individual to discover their own solutions to problems. The coach does not need experience of the individual’s area of expertise to coach effectively. It is the skilful use of questioning, listening, and observation that enables the solutions to be uncovered.

An external coach can be particularly beneficial for:

  • New leaders in role to help develop strategic thinking and quickly master a new brief
  • Dealing with a particularly challenging project or piece of work
  • Achieving breakthrough thinking and/or act as a sounding board
  • Preparing for a complex or high-profile presentation
  • Developing new skills and/or enhancing current skills
  • High potential staff to enable them to achieve peak performance in their role 

Depending on the number of coaching sessions, three or six (per participant):

Executive: £6,250 / £10,500 

Senior Leader: £3,750 / £6,900

High-Potential: £2,000 / £3,500

Market HR/Talent Development Teams should contact info@sheridanworldwide.com

Lloyd’s employees should discuss their needs with their line manager and/or contact leadershipandlearning@lloyds.com

This is what people who have worked with Sheridan say:

“I left with much more nuanced skills and a far better understanding of what coaching is and does”. Lloyd’s

 “I’ve really enjoyed working with one of the Sheridan Resolutions team, not only has she got a good ear but she’s smart too. Thank you for matching us together.” R&Q

 “Sheridan Resolutions have been really effective to enable coaching in an individual and group process. The result of this has been to break down silos and help our leaders work together, realising that many have the same challenges.” Barclays

“Deep integrity and their clients feel that they really do care and want to the very best for them.” Fidelis Insurance

“On a programme to accelerate senior leaders, Caroline and her associates helped design the programme and development coaching. I don’t believe the programme would have been as successful without their involvement. All of the leaders who went through the programme have ended up in an elevated leadership position, so it has delivered what we intended.” Miller Insurance

“They have succeeded in getting our Senior Leadership Team working effectively as a team. The team coaching has really been effective.” Mitsubishi Tanabe Pharma Europe

 “Not one ego amongst the Sheridan Faculty – wonderful!” LSEG

Other personal quotes:

“Patient, straightforward, understanding and provides constructive challenge to help individuals develop their thinking to set and achieve their goals. Supportive and encouraging with exceptional listening skills, is 100% professional and highly experienced…..”

“This was my first time working with an external coach and at the outset I had some concerns about whether or not it would be beneficial to me. However, all of my concerns were erased very quickly and I am now a massive advocate of the process and have recently recommended it to some of my team!"

 “The tools and techniques introduced to me have been of great help and will stay with me for the rest of my days. Not only does it help clear and focus your mind in a positive way in a business environment, but also around your personal life, which ensures you are performing at the best of your ability” 

“I will never forget the support and advice given me in order for me to develop. It was the proudest moment of my career becoming a Partner and the coaching had a huge influence around that. I can’t thank my coach highly enough.  I would happily recommend her to others.”

“The coaching time allowed for me to really explore my options has been invaluable. Without which I believe I would have missed several career opportunities that are available to me. I use my coach as a sounding board, to evaluate what my options are and to assess how each one might measure up to my ambition and personal aspirations for success. Coaching has been a real eye-opener for me, and really helped me understand what I’m about and what I want to achieve, and I would recommend anyone to use a highly-qualified coach to help them.”

“Put at ease from the outset, with an insightful and uncomplicated style that has given me fresh perspective on a range of matters, making things feel less complicated and has helped me greatly to be more confident and to try new approaches.”

Download