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Building an inclusive Lloyd's marketplace

In June 2020 we committed to taking meaningful and measurable action to help improve the experience of Black, Asian and Minority Ethnic talent in the Lloyd’s market. Since then, we have made progress on these initial commitments:

1. Develop Black, Asian and Minority Ethnic Talent: we launched our Accelerate programme in January 2021 for 15 future leaders, with participants from across the market. This programme incorporates training for line managers/sponsors, virtual fire side chats and role model events, and core development modules. Following the success of our first programme, we’re now recruiting for our second cohort.

2. Review of employee and partner policies and historical artefacts: as part of our work to ensure our policies are explicitly non-racist, and that we better understand and represent our historical artefacts in the context of their links to slavery, we are recruiting for an archivist and aim to have this filled in early Q3 2021. We have also worked with stakeholders from the Corporation and market to help restate the narrative that accounts for Lloyd’s role in the history of slavery and we will be republishing our historic narrative both on Lloyd’s digital and physical channels in Q3.

3. Commitment to Education and Research: we gathered research on the lived experience of Black, Asian and Minority Ethnic colleagues in the Corporation, with a follow up session to playback the key themes and discuss our proposed long-term ethnicity plan. We also held racial literacy workshops for our Cultural Advisory Group members and have developed inclusive leadership training to commence in Q3 2021.

4. Charitable support: donations of over £100,000 have been made to five key charities aimed at supporting Black, Asian and Ethnic Minority individuals and we formed a new partnership with Sponsors for Educational Opportunity (SEO) London in January, which has seen over 600 students participate in the first nine events. We aim to offer 40 work placements this summer through this partnership.

Our fifth commitment was the development of a long-term ethnicity plan that builds on our original 2020 commitment and incorporates the feedback of our colleagues. This will be published in mid-2021.

Improving the experience of Black and Minority Ethnic talent in the Lloyd’s market

Events in June 2020 shone a spotlight on the inequality that black people have experienced over many years as a result of systematic and structural racism that has existed in many aspects of society and unleashed difficult conversations that were long overdue.

At Lloyd’s we understand that we cannot always be proud of our past. In particular, we are sorry for the role played by the Lloyd’s market in the eighteenth and nineteenth Century slave trade - an appalling and shameful period of English history, as well as our own. In acknowledging our own history, we also remain committed to focusing on the actions we can take today to shape our future into one that we can truly be proud to stand by.

We have been listening carefully to our Black and Ethnic Minority colleagues in the Lloyd’s market. We have heard their frustrations, and it is clear that we must commit now as a market to take meaningful and measurable action.

Building an inclusive culture is essential to the market’s future success and that is why culture sits alongside performance and strategy as one of the Corporation’s three strategic priorities.

And we are not alone - through initiatives like Inclusion@Lloyd’s and Dive In, the wider Lloyd’s market has in recent years thrown its collective resources behind the drive for greater diversity and inclusion across the piece. We have made progress, but not enough.

We are grateful to our Black and Ethnic Minority colleagues who have helped to shape our conversations and actions to ensure that we create an environment free from injustice for them and for all. Our commitment is that we will continue to listen and learn as we act and to measure our progress.

There is a long way to go but we are determined that we can and will create a culture in the Lloyd’s market in which everybody can flourish. 

Ethnic Diversity in the Workplace report – October 2020

This new report is the culmination of an 18-month exploration into racial and ethnic diversity in the Lloyd’s market. Lloyd’s has produced the report with the support of Inclusion@Lloyd’s, the market-wide steering group for diversity and inclusion governance and best practice. It is part research report and part practical blueprint for change. Using personal stories and data collected from over 900 employees’ market-wide, it highlights the experiences of black and minority ethnic colleagues in the market to bring different perspectives into focus. By using a data-driven approach, we are grounding this report in the current reality and setting a benchmark from which to measure future progress.

Alongside personal experiences from within the market, there are case studies of positive action from other knowledge-based industries including advertising and law.

The research was conducted in July 2020 and 923 insurance professionals participated. Of these, 55% are female, 44%  are from a Black, Asian or Minority Ethnic background and most have worked in the insurance industry for 8-15 years.