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Culture in the Lloyd’s market


A destination of choice for global talent

We want Lloyd’s to be a destination of choice for global talent. 

We know a braver future requires a broad spectrum of ideas, skills and perspectives, and a culture where everyone can take part and contribute. So we are transforming our culture by embedding inclusive practices that enable high performance.

We do that through our market oversight and engagement. Our culture principles set out our expectation that to operate in the market requires diversity and fostering inclusive and high performance cultures. We support the market to do that through our engagement and support for market-wide diversity and inclusion networks and communities including Inclusion@Lloyd’s, the global Dive In festival, sharing good practice, forums and upskilling.

Resources for the market

Culture dashboard

Each year we publish our Culture Dashboard sharing progress on creating a diverse, inclusive and high-performance culture at Lloyd’s.

Market oversight

Through our oversight process we have set expectations of managing agents on culture, diversity and inclusion.

Toolkits

Toolkits for achieving a high performing culture at Lloyd’s, including the foundations of a high-performing culture and our diversity & inclusion toolkits and guides.

Learning

We offer a range of programmes and development opportunities to the Lloyd’s market to support our aim of building inclusive and high-performing cultures. Download an introductory overview of all Culture and Learning offerings, or visit our learning page.

Diversity and inclusion in the market

Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect.

We are creating a culture in which every market participant fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.

Developing an inclusive market

We want Lloyd’s to be a place where everyone feels welcome and can see a future for themselves.

Market engagement

See how we are supporting an inclusive market with market engagement activities, including the Dive In festival, our Inclusion@Lloyd's forum and the Insurance Inclusion and Diversity Forum.

External partners and networks

We partner with market-wide networks and external partners to promote diversity & inclusion within the Lloyd’s market.

Our initiatives

Inclusive futures

A market-wide programme of initiatives to help Black and ethnically diverse individuals participate, progress and prosper from the classroom to the boardroom. The plan has been shaped in consultation with Black experts and diverse colleagues across our market in order to deliver meaningful, sustainable change towards a more inclusive marketplace and society.

Diverse & Inclusive Champions exhibition

For the 2023 Dive In festival, Lloyd’s created an exhibition of Diverse & Inclusive Champions. This features six people from the Lloyd’s market who are role models of inclusive practices over decades. The six people were chosen through recommendations and Lloyd’s commissioned the artist, Franklyn Rodgers to make portraits reflective of their individual journeys.

Speak up

At Lloyd’s our Standards of Business Conduct underpin everything we do; the expected behaviours apply to all passholders and market participants.

We know that speaking up isn’t always easy, but if you see unacceptable behaviour, it is absolutely essential.

Latest news

Read the latest news on culture at Lloyd's.