These standards of business conduct apply to all passholders and market participants and will be overseen by the Corporation of Lloyd’s. Everyone should have a clear understanding of the behaviours expected and the consequences of failing to meet these expectations.
Ensuring the standards of business conduct are clearly understood by everyone
For individuals
Speak up
Always speak up when you see inappropriate behaviour, either by reporting to your own organisation or by calling the Lloyd's confidential helpline.
Act with integrity
Always uphold the reputation of your organisation and the Lloyd's market. Never conduct business if your judgement may be impaired by alcohol or drugs.
Be respectful
Treat others with dignity and respect. Never discriminate against another person.
For organisations
Set expectations
Set clear expectations for the conduct of all employees.
Take action
Investigate and take action on inappropriate conduct or behaviour.
Values and behaviours
Model values and behaviours in accordance with the code.
