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Standards of business conduct at Lloyd’s

Ensuring the standards of business conduct are clearly understood by everyone

These standards of business conduct apply to all passholders and market participants and will be overseen by the Corporation of Lloyd’s. Everyone should have a clear understanding of the behaviours expected and the consequences of failing to meet these expectations.

For individuals

Speak up

Always speak up when you see inappropriate behaviour, either by reporting to your own organisation or by calling the Lloyd's confidential helpline.

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Act with integrity

Always uphold the reputation of your organisation and the Lloyd's market. Never conduct business if your judgement may be impaired by alcohol or drugs.

Be respectful

Treat others with dignity and respect. Never discriminate against another person.

For organisations

Set expectations

Set clear expectations for the conduct of all employees.


Take action

Investigate and take action on inappropriate conduct or behaviour.


Values and behaviours

Model values and behaviours in accordance with the code.

Standards of business conduct. Ensuring the standards of business conduct are clearly understood by everyone. For individuals: Speak up - Always speak up when you see inappropriate behaviour. Report to your own organisation or call the Lloyd's confidential helpline. Act with integrity - Always uphold the reputation of your organisation and the Lloyd's market. Never conduct business if your judgement may be impaired by alcohol or drugs. Be respectful - Treat others with dignity and respect. Never discriminate against another person. For organisations: Set clear expectations for the conduct of all employees. Investigate and take action on appropriate conduct or behaviour. Model values and behaviours in accordance with the code.

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