When you make a claim at Lloyd’s, you benefit from unparalleled strength, trusted security, exceptional service and high standards you can rely on.
Unparalleled strength, trusted security, exceptional service and high standards
The Lloyd’s standard
The Lloyd’s market offers the best experience for our customers, with a claims service that has your interests at heart.
Your claims journey
Learn about the stages your Lloyd's policy claim goes through from loss to settlement.
Questions and answers
As a Lloyd’s policyholder you may have questions about claims – what to do, and how the process works.
Harnessing technology to speed up claims payments
Dramatically reducing the time it takes to pay is central to Lloyd’s vision to build a next generation claims service.
We’re investing in new technologies to give our markets claims professionals greater insight, access to more detailed data and the ability to make faster, more informed decisions.
Claims information for market participants
We work in partnership with the Lloyd's market to enhance our customers' experience.