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Guide developed to support Change Leads through the system changes

This ‘toolkit’ is intended for Managing Agent and Broker Change Leads, responsible for managing and implementing Lloyd’s Delegated Authority (DA) change initiatives within their organisations. It has been designed to ensure that Change Leads are equipped with the necessary guidance to ensure market firms are ready to adopt planned changes to Lloyd’s Delegated Authority systems and processes in 2021.

This toolkit has been developed in collaboration with the market and its associations. It provides an overview of the required business readiness scope, requirements, and timelines. The toolkit is a living document, which will be continually updated with the latest guidance and supporting materials as change requirements are defined and project plans mature.

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