Lloyd's colleagues in the Lloyd's building

Lloyd’s Culture Dashboard

Collecting and publishing data is a core part of our Culture Strategy to create an inclusive and high performance marketplace.

Each year we publish our Culture Dashboard sharing progress on creating a diverse, inclusive and high-performance culture at Lloyd’s. This year’s Culture Dashboard combines data from our annual Market Policies (MP&P) return and our bi-annual Culture Survey of market and Corporation employees. It provides a snapshot of progress against Lloyd’s culture principles: Leadership Focus, Behaviour, Speaking Up, Diversity and Inclusion and Data Collection.

2024 Culture Dashboard

In 2024, over 13,000 employees from firms across the market and in the Corporation completed Lloyd’s Culture Survey, up from 9,500 in the previous survey in 2022. The results show improvements in behaviour observed and continued progress in creating a more inclusive market, with Lloyd’s scoring above the financial services benchmark in 25 out of 27 comparable survey questions.

Explore 2024 Culture Dashboard

About the dashboard

Gender

When we launched Lloyd’s Culture Survey in 2019, one of the messages we heard loud and clear was that we need to do more to improve the experience and representation of women in the Lloyd’s market.

We are pleased that we have maintained progress on achieving gender balance across the market, including reaching our 35% target for women in leadership positions – but we know there is still a long way to go, and we’ll continue to drive action to make sure all colleagues can access and thrive in the Lloyd’s market.

Ethnicity

Just as important is our commitment to rooting out inequalities or negative experiences when it comes to our Black and ethnically diverse colleagues, whose lived experience is not the same as it is for white colleagues. In 2020 we developed a long-term plan to support and develop ethnically diverse talent, and in 2023 launched Inclusive Futures to accelerate those efforts.

Improving representation of ethnically diverse individuals at all levels of our market is a priority for us, but we need the right data to measure our progress. In 2021 we mandated the collection of ethnicity data to give us a clearer picture of our market, and have now seen a drastic increase in the number of market firms collecting this data.

An inclusive environment

Our priority at Lloyd’s is to create an inclusive environment that drives high performance across our market.

We have made progress in making our market more representative – including hitting our 35% women in leadership target in 2024, and seeing more ethnically diverse individuals enter our market through Inclusive Futures and our ‘one in three’ hiring ambition.

In the coming years, we want to continue creating an environment that allows all individuals to feel welcome and heard in our market – including through the important work of our market associations, who work across a range of groups to help people participate and thrive at Lloyd’s.

Find out more about our diversity networks.