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Policyholder enquiries

Contact us

If you are a US resident and your insurance agent is unavailable, or if you don't have access to your policy, you can contact us via email or you can fill in the form below.

Please note: this is not a claims processing center and advisors will not be able to confirm policy coverage. However, with the correct details, we may be able to provide assistance to help put you in touch with the correct parties to handle claims.

You can see more information on our US Policyholders page.


Please read our latest Lloyd's US Policyholder Enquiries Privacy Notice to learn more about how we process your personal information.