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Frequently Asked Questions

Information for policyholders

If you're a Lloyd's policyholder and have a question about your policy or need to make a claim, you should contact your insurance agent or broker or the party named on the Declarations page of the policy as being responsible for handling claims.


I have a question about my Lloyd's policy. Who should I contact?

You should contact your insurance agent or broker or the party in the US that produced the insurance.


What does Lloyd's insure? Can Lloyd's write insurance in my state?

Underwriters at Lloyd's insure nearly every class of business in the US, except life, workers comp, and financial guarantees. 

Underwriters at Lloyd's are authorised surplus lines insurers in all US states and territories, and admitted insurers in Illinois, Kentucky, and the USVI.


How do I make a complaint?

How do I get loss runs?

You should contact your insurance agent or broker or the party named on the Declarations page of the policy as being responsible for handling claims.


How do I get a quote from Lloyd's or find a Lloyd's agent?

If you're interested in obtaining insurance at Lloyd's, you should contact an independent agent or broker. You can find agents and brokers at the Independent Insurance Agents and Brokers Association and surplus lines wholesalers at the Wholesale & Specialty Insurance Association.

I'm an insurance agent. How do I get appointed with Lloyd's?

Underwriters at Lloyd's don't have appointed retail agents. Business comes to the market through brokers, managing general agents, coverholders, and other intermediaries, who have their own supply chains of retailers.

Does Lloyd's insure sweepstakes prizes?

No. This is a scam. 

You can report sweepstakes fraud calls to the Federal Trade Commission.

How can I get more information?

If you cannot find the information you need on our website, please contact us.