We know it can sometimes be difficult to contact your broker in the aftermath of a hurricane, particularly if they are themselves disrupted by storm damage. That is why at Lloyd’s we aim to provide assistance to policyholders if they are having trouble finding the right contact to file a claim with. 

In the first instance, if you have a question about your policy or need to make a claim, you should contact your insurance agent or the party named on the Declarations page of your policy as responsible for handling claims.

If your insurance agent is unavailable, or if you don't have access to your policy, you can contact Lloyd’s in the US directly at (844) 849-7828 or at info.us@lloyds.com or you can complete our policyholder enquiry form.

Please note: this is not a claims processing center and advisors will not be able to confirm policy coverage. However, with the correct details, we may be able to provide assistance to help put you in touch with the correct parties to handle claims.

The Atlantic hurricane season can be a critical time for communities, businesses and government in the Caribbean an heavily populated coastal states in the United States.

Running from 1 June to 30 November, it covers the area of the Atlantic Basin, including the Atlantic Ocean, Caribbean Sea and Gulf of Mexico.

Since the turn of the century, there have been over 50 major hurricanes, a Category 3 tropical cyclone on the Saffir-Simpson scale, affecting the Atlantic Basin, which includes hurricane Katrina in 2005.

Lloyd’s has a long history of providing insurance protection to individuals and businesses and helping communities get back on their feet as quickly as possible.


Latest news

The latest information on current Atlantic tropical cyclones can be found on the National Hurricane Center website

See also