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Hurricane information

Policyholders facing catastrophic situations

If you urgently need to make a claim, you should – where possible – firstly seek out the nominated claims agent in your documents of insurance and contact them yourself or seek the assistance of your insurance agent.

If your insurance agent is unavailable, or if you don't have access to your policy, you can contact us.

Please be aware that this is not a claims processing centre and we will not be able to confirm policy coverage. However, depending on how much information you can provide we will seek to assist you and endeavour to put you in touch with the correct parties to handle claims.

Atlantic hurricane season

The Atlantic hurricane season can be a critical time for communities, businesses and governments in the Caribbean and heavily populated coastal states in the United States. 

Running from 1 June to 30 November, it covers the area of the Atlantic Basin, including the Atlantic Ocean, Caribbean Sea and Gulf of Mexico.

Since the turn of the century, there have been over 50 major hurricanes, a Category 3 tropical cyclone on the Saffir-Simpson scale, affecting the Atlantic Basin, which includes hurricane Katrina in 2005.

Lloyd’s has a long history of providing insurance protection to individuals and businesses and helping communities get back on their feet as quickly as possible.

General policyholder enquiries

Find out who to contact if you are a US resident and your insurance agent is unavailable, or if you don't have access to your policy.

Useful websites

A list of useful websites, ranging from research to practical advice about hurricanes and other natural and man-made disasters.