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Interactive Guide workshops – materials and next steps

29 Apr 2022

On 21 April 2022 we concluded the series of workshops to discuss the three core activities set out in the second edition of the Interactive Guide and roadmap: open market placement, delegated authority placement, and claims.

Hosted by Bob James, Lloyd’s Market Transformation Director, and aimed at Chief Operating Officers and those working directly at market firms on the planning and implementation of Blueprint Two solutions, we were delighted to see over 70 attendees – online and in person – at each of the workshops. There have been interesting and interactive discussion with experts from Lloyd’s, the joint venture, and voices of the market through the associations and firms.

Set out below are the slides and recordings of the workshops, and next steps. Please share these materials with others who are implementing Blueprint Two solutions at your organisation.

Open market placement | Monday 11 April 2022

Speakers and respondents to Q&A

James Anderson        
Head of Digital Processing, Lloyd’s
Louise Day
Director of Operations, International Underwriting Association
Steve Hicks
Open Market Placement Workstream Lead, Lloyd’s
Bob James
Market Transformation Director, Lloyd’s
Thomas Sebastian
London Market Joint Venture CEO
Hannah Kate Smith
Market Engagement and Communications Director, Lloyd’s
Download the slides for the open market placement workshop Watch the open market placement workshop

Delegated authority placement | Thursday 21 April 2022

Speakers and respondents to Q&A

Etienne Bender
Future at Lloyd’s Claims Delivery Lead, Lloyd’s
Paul BradyHead of Policyholder & Third Party Oversight, Lloyd’s
Rachel Brian
Programme Director, Future at Lloyd’s Delegated Authority workstream, Lloyd’s
Bob James
Market Transformation Director, Lloyd’s
Anna McNamara
Chief Administrative Officer, Tokio Marine Kiln
Download the slides for the delegated authority placement workshop Watch the delegated authority placement workshop

Claims | Monday 28 March 2022

Speakers and respondents to Q&A

Rich Boyd      
Claims Workstream Lead, Lloyd’s
Bob James
Market Transformation Director, Lloyd’s
Sheel Sawhney
Global Head of Claims, Brit Global Specialty
Hannah Kate Smith
Market Engagement and Communications Director, Lloyd’s
Download the slides for the claims workshop Watch the claims workshop

Next steps

There are actions that you can take now.

  • Start the conversation with your service providers, if you haven’t already, to find out how they will enable and support your path to market-wide cutover in Q2 2024. We are working with service providers as part of our engagement activity. If your service provider is actively implementing Blueprint Two solutions and is not in contact with us, please ask them to email thefuture@lloyds.com.
  • Get in touch with Allen Bruce, Head of Change Management at Lloyd’s if you wish to have a more detailed discussion about how your organisation is preparing for market cutover cutover, please email allen.bruce@lloyds.com 
  • Please share our Q1 2022 progress update with your colleagues as appropriate.
  • We have published a Q&A document from all three sessions that we consider would be useful to market participants. If you have a question not answered here, please continue to email us your questions or any feedback.
Read the Questions and Answers

thefuture@lloyds.com