How we audit and inspect Lloyd's Agents

All Lloyd’s Agents undergo a continuous process of audit and inspection. This includes periodic site visits and/or remote file audits in which the Agency being inspected is required to demonstrate:

• adherence to Lloyd’s Agency Service Level Agreements
• compliance with Lloyd’s and/or local regulations
• a high level of skill and competence
• a high level of service to clients
• a high level of conduct and professional ethics
• efficient office, file management and data management systems
• an effective business plan for furtherance of its business
• solvency