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The Lloyd’s team in Canada plays an important role in the promotion and management of Lloyd’s brand as well as the regulatory and compliance requirements for Lloyd’s in the Canadian market.

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Please note: The Lloyd's Canada offices do not underwrite, quote or issue insurance policies. If you have a question about your Lloyd’s policy, please contact your insurance broker.

Toronto Office

200 Bay Street, Suite 2930 PO Box 51

Toronto, Ontario M5J 2J2

LloydsCanada@lloyds.com

1-416-360-1512

Marc Lipman

Attorney in Fact in Canada for Lloyd's Underwriters

Asima Zahid

Director, Market Development

Patrick Hayes

Head of Operations, Americas

Thanusha Sivapiragasam

Statutory Accounting Manager

Nicole Seymour

Chief Regulatory & Compliance Officer, and Privacy Officer

Debbie Hnatiw

Senior Financial Accountant

Kathryn Kading

Senior Compliance Manager

Michelle Dore

Officer Administrator and Personal Assistant

MaryKate Townsend

Director, Market Development

Lory St-Dic

Regulatory Compliance Associate

Sabine Enderlein

Market Associate

Patrick Bisson

Market Development Analyst – Global Finance & Operations

Complaints:

Policyholders with concerns should review the Complaint Protocol that can be found at: LLOYD’S UNDERWRITERS’ POLICYHOLDERS’ COMPLAINT PROTOCOL

Please forward your complaint to:

Lloyd’s Underwriters

Attention: Ombudsman, Complaint’s Officer:

Royal Bank Plaza South Tower, 200 Bay Street, Suite 2930,

P.O. Box 51 Toronto, Ontario M5J 2J2

Tel: 1-877-455-6937 E-mail: info@lloyds.ca

Lloyd’s Underwriters Privacy Statement:

Your privacy is important to us. This Privacy notice explains what personal information we collect, use and disclose and for what purposes, in compliance with applicable Canadian privacy laws. Please review our Privacy Statement at NOTICE CONCERNING PERSONAL INFORMATION (lloyds.com)

Please forward any questions or concerns to:

Lloyd’s Underwriters

Attention: Nicole Seymour, Privacy Officer:

Royal Bank Plaza South Tower, 200 Bay Street, Suite 2930,

P.O. Box 51 Toronto, Ontario M5J 2J2

Tel: 1-416-360-1512 E-mail: LloydsCanada@lloyds.com

Service of proceedings:

Service of Suit enquiries: Service of proceedings may validly be made upon the Attorney In Fact in Canada for Lloyd’s Underwriters, at 200 Bay Street, Suite 2930 Toronto, Ontario M5J 2J2 or by email to LloydsCanada@lloyds.com. In addition
Quebec Legal proceedings may be served to: c/o Blake, Cassels & Graydon LLP, One Place Ville Marie, Suite 3000, Montréal, Québec H3B 4N8.

How to find us

Toronto Office

200 Bay Street, Suite 2930 PO Box 51 Toronto, Ontario M5J 2J2