Australia is Lloyd’s fourth largest market with a long and proud history. Our customers are the businesses and entrepreneurs who drive and serve the Australian economy and they come to Lloyd’s to access the scale, diversity and financial strength of our specialist insurance and reinsurance market.
Lloyd’s provides tailored insurance and reinsurance solutions for a variety of Australian risks including property catastrophe, professional liability, accident and health, construction, real estate, transport, energy, cyber threats and political risks.
The depth of expertise and breadth of products sets the Lloyd’s market apart. Customers have access to the combined scale, expertise and capacity of an entire market, not just a single insurance company.
As our world is reshaped by economic, environmental, geopolitical and technological shifts, the breadth, depth and responsiveness of the Lloyd’s market gives Australian businesses the confidence to move forward in the face of uncertainty.
Lloyd’s is licensed to write non-life insurance and reinsurance business under the Australian Insurance Act 1973. For more details please visit the Australian Prudential Regulation Authority (APRA) website.
Our work in the community
Lloyd’s is committed to improving lives and building resilience in the local community. Through the Lloyd’s Together program we support local communities with projects that focus on education and employability, environment and sustainability, social welfare and health and disaster preparedness and relief.
In Australia, Lloyd’s proudly supports the work of SpinalCure Australia, a local charity whose sole aim is to find a cure for the devastating impact of spinal cord injury through the promotion and funding of medical research. Lloyd’s is also an active supporter of World Environment Day, and is currently sponsoring an endangered Australian animal, the Bilby, from Sydney’s Taronga Zoo. Bilbies are marsupials, and are the largest of the bandicoot family, which have now been threatened with extinction due to habitat loss, predation by foxes and feral cats, unsuitable fire regimes, and competition with introduced and exotic herbivores.
The Lloyd’s market champions diversity and is leading the industry in encouraging open an inclusive culture across the insurance industry. Lloyd’s is actively supporting and co-ordinating the Dive in Festival in Australia, a festival celebrating diversity and inclusion in the workplace.
Commitment to the highest standards
The Insurance Council of Australia Limited has developed the General Insurance Code of Practice (“the Code”), which is a voluntary self-regulatory code. The Code aims to raise the standards of practice and service in the insurance industry.
Lloyd’s has adopted the Code on terms agreed with the Insurance Council of Australia. For further information on the Code please visit www.codeofpractice.com.au.
The Code Governance Committee (CGC) is an independent body that monitors and enforces insurers’ compliance with the Code. For more information on the Code Governance Committee (CGC) go to www.insurancecode.org.au
Family Violence Policy
Lloyd’s Australia is committed to assisting customers who may be affected by family violence. Our Family Violence policy outlines principles and processes which our employees will follow to assist you if you are experiencing Family Violence. If you are in immediate danger, please call 000.
Financial Hardship Policy
Lloyd’s Australia is committed to assisting customers who may be experiencing financial hardship. Our Financial Hardship policy outlines the approach our employees will follow to assist you if you are experiencing financial hardship.
Using interpreters and teletypewriter services (TTY) – Australian customers
Where possible we will provide access to an interpreter if you ask us to, or if we need an interpreter to communicate effectively with you. If you would like to use an interpreter when contacting us, you can call Translating and Interpreting Service (TIS) on 131 450 to arrange this.
For more information about how to use TIS please click on the following link: https://www.tisnational.gov.au/en/Non-English-speakers/Help-using-TIS-National-services
If you have a speech or hearing impairment and need help to make or receive phone calls, you can contact the National Relay Service for assistance.
For more information on how you use the National Relay Service please click of the following link: https://www.communications.gov.au/what-we-do/phone/services-people-disability/accesshub/national-relay-service
General representative Chris Mackinnon introduces Lloyd's in Australia
Lloyd’s underwriters are licensed to write non-life insurance and reinsurance throughout Australia and offer tailored solutions in over 60 lines of insurance and reinsurance.
The tailored insurance and reinsurance services Lloyd’s provides includes risk coverage against all general insurance products including extreme natural events, professional liability, accident and health, construction, real estate, transport, energy, cyber threat, terrorism and political instability.
Lloyd's covers more than 60 lines of insurance and reinsurance:
- Accident & Health
- Agriculture & Hail
- Difference in conditions
- Directors & Officers
- Extended Warranty
- Financial Institutions
- Fine Art
- Legal Expenses
- Livestock & Bloodstock
- Medical Expenses
- Medical Malpractice
- General Liability
- Personal Accident XL
- Political Risks, Credit and Financial Guarantee
- Power Generation
- Professional Indemnity
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Lloyd's is a major provider of property, liability, marine and transport cover in Australia.