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Lloyd's campaign urges market to speak up against unacceptable behaviour

Tue 19 Nov 2019

Today Lloyd’s launched a campaign to encourage more people to speak up against unacceptable behaviour as part of a programme of measures put in place to address the findings of Lloyd’s Annual Cultural Survey (published 24 September 2019) and accelerate progress towards a culture of integrity, respect and inclusion across the Lloyd’s market.

The campaign aims to highlight the importance of speaking up and provide clear guidance on how individuals can take action if they see or experience unacceptable behaviour. High impact advertisements, banners, and vinyl posters will feature prominently within the Lloyd’s building in London as part of the campaign, together with easily accessible guides, online information ( and resources, as well as a 24/7 Advice Line (0333 212 3510), available to anyone who works in the Lloyd’s market.

The #SpeakUp campaign seeks to directly address the Lloyd’s Annual Culture Survey findings that 38% of respondents did not know who to raise concerns to in the Lloyd’s market and only 45% of people felt comfortable enough to raise a concern.

Call the AdviceLine on +44 (0)333 212 3510 to report any unacceptable behaviour
At Lloyd’s we expect all market participants to act with integrity, be respectful and always speak up. I hope this campaign encourages more people to do so. You will be heard, you will be supported, and we will act, because no matter what form it takes, harassment is never acceptable.

The ambition here is to make a positive difference in many people’s lives, by empowering individuals to act and intervene when they witness unacceptable behaviour. I think everyone has a role to play. Lloyd’s leadership is fully committed to transforming the culture at Lloyd’s with shared values that will shape the behaviours, choices and actions of everyone in the marketplace.
John Neal, Lloyd’s CEO

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