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Key facts

Cohort: Cohort 5, 2020 

Focus in insurance value chain/workflow: Placing I Point of underwriting  

Founded: 2017 

Status: Operating, still in insurance 

Company type: Risk exchange 

Head office: United Kingdom 

Main global offices: United Kingdom 

Locations served: United Kingdom 

Employee count: 1-10 


Dialogue is a global e-trading network for trade credit and political risk insurance (CPRI). Transactions routed through Dialogue’s network must conform to its proprietary CPRI data standard, either through browser input or API connection. Dialogue facilitates algorithmic underwriting so that risks can be underwritten automatically on a digital lead/follow basis. Dialogue also supports the Lloyd’s Core Data Record (CDR). 

Lab activity

Primary focus product area whilst in the Accelerator: Risk marketplace  

Dialogue’s initial CPRI data standard, developed with partners during its time in the Accelerator, enabled the company to deploy initial algorithmic functionality, attracting insurance companies that do not traditionally underwrite credit insurance to start underwriting it. This has now been launched for the benefit of all brokers, providing credit and political risk insurance capacity to support trade transactions globally. During its time in the Lab, it gained a significant number of Lloyd’s insurers as clients. 

“​The Lloyd's Lab program was instrumental in Dialogue's development of the world's first lead/follow engine in credit and political risk. This collaboration led to pioneering innovation, unifying terminology, and enhancing market efficiency. ”
Ben Heaney, Founder and Chief Executive Officer

Explore all our alumni

Learn about all our alumni who have take part in the Lloyd’s Lab Accelerator programme.