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Futureset Systemic Risk Masterclass Series: Simplifying insurance products

23 Mar 2021

Sheila Cameron, CEO of the LMA will lead this session looking at how products and policy language can be simplified to benefit customers and reduce the risk of an expectation gap between insurers and customers.

She'll be joined by Julia Graham, Deputy CEO and Technical Director of Airmic; Tim Johnson, Partner at Browne Jacobson and Matt Brewis, Director of Insurance and Conduct at the FCA.

We’ll cover why an expectation gap can arise, and how solutions like parametrics and outcome-based contracts can reduce complexity, as well as how these solutions may change the way policies are designed and how claims are paid.

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Download the session handout.

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Panellist bios

Matt was appointed Director of Insurance and Conduct Specialists in January 2020 following three and a half years as Head of the CEO’s office. Prior to that, Matt worked at the Bank of England for 15 years, most recently in Supervision at the Prudential Regulation Authority (PRA). He also worked on the Bank’s response to the financial crisis and the transition of the PRA to the Bank. 

Mar 23 2021

Futureset Systemic Risk Masterclass Series: Simplifying insurance products

Sheila Cameron, CEO of the LMA will lead this session looking at how products and policy language can be simplified to benefit customers and reduce the risk of an expectation gap between insurers and customers. She'll be joined by Julia Graham, Deputy CEO and Technical Director of Airmic; Tim Johnson, Partner at Browne Jacobson and Matt Brewis, Director of Insurance and Conduct at the FCA. We’ll cover why an expectation gap can arise, and how solutions like parametrics and outcome-based contracts can reduce complexity, as well as how these solutions may change the way policies are designed and how claims are paid.

Virtual | 14:30 – 16:00 GMT