Details of how to make a complaint on a Lloyd's policy can be located in the following sections:
Complaints by Lloyd's UK policyholders
Complaints by Lloyd's Policyholders Outside the UK
If your complaint relates to a policy underwritten by Lloyd’s Europe (Lloyd’s Insurance Company S.A.) please refer to the Lloyd's Europe website for assistance.
If your EEA (European Economic Area) policy was issued by a Lloyd’s syndicate, your policy has been transferred to Lloyd’s Insurance Company. Please refer to the Lloyd's Europe website for assistance. However if the activity being complained about occurred prior to 30 December 2020, please contact:
Walter Burke Way