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Lloyds Market Applications

This page provides an overview of Lloyd’s market applications, detailing their relevance and access methods. These applications are categorized under different IDAM (Identity Access Management) platforms: Identity, LAF (Lloyd’s Access Framework), LIMOSS, and Independent.

LAF

LAF (Lloyd’s Access Framework): An access management tool integrated with Lloyds.com, allowing access to most Lloyd’s applications.

Agency Noticeboard

Application Summary: The Noticeboard is an important and useful tool to assist the management and day-to-day operation of the Lloyd’s Agency Network. Access will only be provided to Lloyd's Agents

Relevance: Agency member only

Training Availability: Yes

Login Method: Standard

Usage Type: Lloyd's Agents

Operational Hours: 24/7

ATLAS

Application Summary: ATLAS is a secure web-based system that acts as an electronic filing and online application system for Syndicate Coverholders. It is an online market system for the process of managing Coverholders.

Relevance: Only relevant if syndicate is writing delegated authority business

Training Availability: Yes

Login Method: Standard

Usage Type: Coverholder Administration

Operational Hours: 24/7

Auction

Application Summary: Through the auction process, existing syndicate members are able to realise any value attaching to the surrender of all or part of their right to participate on a syndicate for a subsequent year of account.

Relevance: Relevant to all syndicates

Training Availability: Yes

Login Method: Standard

Usage Type: Syndicate participation auctioning

Operational Hours: 24/7

Crystal

Application Summary: Crystal provides Lloyd's market participants with quick and easy access to international regulatory and taxation requirements.

Relevance: Relevant to all syndicates

Training Availability:
Yes

Login Method: Standard

Usage Type: Regulatory information

Operational Hours: 24/7

Delegated Audit Manager (DAM)

Application Summary: Delegated Audit Manager is a secure web-based system that was devised primarily to facilitate the co-ordination of audit activity for coverholders who have multiple market counterparties, to minimise the disruption to their underwriting activity. During its design and development its remit has been expanded to cover all coverholder audit activity and incorporate the audit of claims TPAs.

Relevance: Only relevant if syndicate is writing delegated authority business

Training Availability: Yes

Login Method: SSO

Usage Type: Audit activity coordination (coverholders)

Operational Hours: 24/7

Direct Reporting (LDR)

Application Summary: Enables managing agents to report regulatory & tax information directly to Lloyd’s for service company business: data is at a transactional level as opposed to reporting information being derived from the bureau accounting process and aggregated.

Relevance: Relevant to syndicates not operating through LIMOSS

Training Availability
: Yes

Login Method: Standard

Usage Type: Return submissions

Operational Hours: 24/7

Distribution

Application Summary: Distribution is the collective term used for the annual central collation of Syndicates’ underwriting results, and the notification and disbursement of net profits to Members and the collection of net losses from Members, via Members’ Agents or directly in the case of Direct Corporate Participants (DCPs). The process forms part of Lloyd’s Premiums Trust Fund and Regulating Trustee responsibilities. It has an annual cycle, and the key period is between February and June

Relevance: Members, via Members’ Agents or directly in the case of Direct Corporate Participants (DCPs)

Training Availability: No

Login Method: Standard

Usage Type: Notification and disbursement of net profits to Members

Operational Hours: 24/7

DoPrint (Italy)

Application Summary: DOPRINT is a system which allows the Coverholder to import the relevant policyholder details, premium data and to attach PDF files with risk information and policy wordings which form the basis of the insurance certificate. In addition it provides automated checks of each declaration against certain key elements of the Coverholder’s Binding Authority Agreement.

Relevance: Relevant to coverholders doing business in EU

Training Availability: Yes

Login Method
: SSO and MFA

Usage Type
: Policy administration, API

Operational Hours: 24/7

Italian Web Tender (Italy)

Application Summary: Application to exchange brokers between broker and italian tenders team. Under EU law requests for the insurance of public resources, such as hospitals, must go to tender if it is predicted that they will be over a certain amount of money. IWT allows Lloyd’s Italian Office to make tender documents available to subscribers in a secure, bi-lingual way.

Relevance: Relevant to coverholders doing business in EU

Training Availability: Yes

Login Method: SSO and MFA

Usage Type: Fileshare

Operational Hours:24/7

Members Access to FAL / Investcloud

Application Summary: Member Services has developed a FAL Online portal for members, third-party capital providers and investment managers with quick and easy access to their Funds at Lloyd’s (FAL) data via Lloyds.com.

Relevance: Relevant to members, third-party capital providers and investment managers

Training Availability:
Yes

Login Method: Standard

Usage Type: easy access to Funds at Lloyd’s

Operational Hours:
24/7

Member Modelling Software

Application Summary: Enables members' agents, managing agents and members to model participations and establish Economic Capital Assessment (ECA) requirements

Relevance: Only relevant for spread members proposing to have a new participation in a new syndicate

Training Availability: Yes

Login Method: Standard

Usage Type: Managing Agent ECA Analytics

Operational Hours: Mon-Fri 9-5

MOCHA (Italy)

Application Summary: MOCHA is a system which allows the Coverholder to capture policyholder details, risk and premium data which forms the basis of the insurance certificate. In addition compliance with certain key elements of the binding authority is verified before the insurance documents are electronically signed.

Relevance: Relevant to coverholders doing business in EU

Training Availability: Yes

Login Method: SSO and MFA

Usage Type:
Policy administration

Operational Hours: 24/7

Risk Locator Tool

Application Summary: The Risk Locator Tool provides guidance on what to consider when identifying the locations of risk for regulatory and tax purposes. Risk locations determine the territories whose laws, regulations and tax rules apply to an insurance contract. The general principles set out in this guidance should be used in conjunction with country specific information on Crystal.

Relevance: Relevant to all syndicates

Training Availability: Yes

Login Method: Standard

Usage Type: Risk location identifier

Operational Hours
: Mon-Fri 9-5

Stamp Decision Tool

Application Summary: Sits within Crystal login framework and assists the market in identifying whether and how Lloyd’s underwriters or Lloyd’s Europe are able to write a particular risk.

Relevance: Only relevant where a syndicate writes business through Lloyd's Brussels

Training Availability: Yes

Login Method: Standard

Usage Type: Stamp identification

Operational Hours: 24/7

Identity

Identity: An access management tool for select market applications, utilizing Multi-Factor Authentication (MFA) to provide Single Sign-On (SSO) access.

Core Market Returns (CMR)

Application Summary: Web-based system, used to collect syndicate level data to enable the Corporation of Lloyd's to meet its reporting and analytical requirements.

Relevance: Relevant to all syndicates

Training Availability: Yes

Login Method: MFA

Usage Type: Return submissions

Operational Hours: 24/7

Delegated Contract and Oversight Manager (DCOM)

Application Summary: Delegated Contract and Oversight Manager (DCOM) is Lloyd's platform allowing market participants to register binding authority contracts. It supports coverholder onboarding, facility placement and binder registration.

Relevance: Only relevant if syndicate is writing delegated authority business

Training Availability: Yes

Login Method: SSO and MFA

Usage Type: Binding authority contracts (coverholders)

Operational Hours: 24/7

Insights Hub

Application Summary: Data analysis platform for the Lloyd’s market. Provides business users with Lloyd’s market analysis and powerful data visualisations and benchmarks.

Relevance: Relevant for all syndicates

Training Availability: Yes

Login Method: SSO and MFA

Usage Type: Market Analytics

Operational Hours: 24/7

Learning for Market and Providers

Application Summary: The Lloyd’s Workday Learning platform includes courses provided by Lloyd’s, created specifically for the market, with topics including Complaints, Conduct and Financial Crime.

Relevance: Relevant to all syndicates

Training Availability: Yes

Login Method: Standard

Usage Type: Learning

Operational Hours: 24/7

Market Support Centre Portal

Application Summary: Market facing support portal where users can report issues and raise queries. Currently supporting DCOM with plans to expand in future. Can be access by either Identity or LIMOSS depending on the MA.

Relevance: Relevant to all syndicates

Training Availability: Not yet

Login Method: SSO

Usage Type: Accessing Lloyd's support

Operational Hours: 24/7

Overseas Reporting System (ORS)

Application Summary: Web-based system, used to collect syndicate level data to enable the Corporation of Lloyd's to meet its reporting and analytical requirements.

Relevance: Relevant to all syndicates

Training Availability
: Yes

Login Method: MFA

Usage Type: Reporting and analytics

Operational Hours: 24/7

Independent

LIMOSS (London Insurance Market Operations & Strategy Sourcing): A third-party provider offering an SSO access management tool for various Lloyd’s systems, enabling users to access multiple solutions with a single username and password.

Lineage (Canada)

Application Summary: Reporting and settlement of Canadian binding authority business. Also for generating reports for regulatory reporting.

Relevance: Only relevant of writing Candian business

Training Availability: Yes (informal)

Login Method: Standard

Usage Type: Bind authority settlement (Canada)

Operational Hours: 24/7

Market Data Collections (MDC)

Application Summary: The MDC Platform provides market participants with improved methods to prepare, validate, review and submit Returns to Lloyd’s.

Relevance: Relevant to all syndicates

Training Availability
: Yes

Login Method:
SSO and MFA

Usage Type
: Submissions

Operational Hours:
24/7

Secure Share

Application Summary: SecureShare is the method used by the Corporation to distribute files to market users and also by market users to upload files to Corporation users via a secure exchange

Relevance: Relevant to all syndicates

Training Availability: Yes

Login Method: SSO and MFA

Usage Type: Fileshare

Operational Hours: 24/7

Wording Repository

Application Summary: Database of current/contemporary wordings and clauses regularly used within the London market. To help you achieve contract certainty, the Lloyd's Wordings Repository enables you to view vetted policy wordings and clauses regularly used within the London market.

Relevance: Relevant to all syndicates

Training Availability: Yes

Login Method:
Standard

Usage Type: Glossary (contract & policy wordings)

Operational Hours:
24/7

LIMOSS

Independent: Systems that operate under third party suppliers that sit outside of the main access management (LAF, Identity, LIMOSS).

LIMOSS (optional)

Application Summary: LIMOSS single sign on access required to access below applications - These apps can alternatively use Identity if LIMOSS cannot be setup

Training Availability: Contact LIMOSS service desk

Login Method: SSO and MFA

Usage Type: Authenticator

Operational Hours: 24/7

Delegated Contract and Oversight Manager (DCOM)

Application Summary: Delegated Contract and Oversight Manager (DCOM) is Lloyd's platform allowing market participants to register binding authority contracts. It supports coverholder onboarding, facility placement and binder registration.

Relevance: Only relevant if syndicate is writing delegated authority business

Training Availability: Yes

Login Method: SSO and MFA

Usage Type: Binding authority contracts (coverholders)

Operational Hours: 24/7

Delegated Data Manager (DDM)

Application Summary: Central bordereau management solution for the London Market. This online platform standardises the collection, validation, and processing of Delegated Authority data.
- Simplifies business processes by providing a single set of market approved delegated data and reducing the need to duplicate data entry.
- Enables all parties report their Delegated Authority business effectively.
DDM can provide the market with standardised risk, premium and claims data for Delegated Authority arrangements.

Relevance: Only relevant if syndicate is writing delegated authority business

Training Availability: Yes

Login Method: SSO and MFA

Usage Type: Delegated authority data management (coverholders)

Operational Hours: 24/7

Insights hub

Application Summary: Data analysis platform for the Lloyd’s market. Provides business users with Lloyd’s market analysis and powerful data visualisations and benchmarks.

Relevance: Relevant for all syndicates

Training Availability: Yes

Login Method: SSO and MFA

Usage Type: Market Analytics

Operational Hours: 24/7

Market Glossary

Application Summary: The Market Business Glossary (MBG) can be used by any market practitioner, either through an online portal or in the future via an interface with their own systems.
The MBG:
- Acts as a centralised source for Market-wide data definitions and standards
- Provides Coverholder Reporting in a structured, filterable and exportable format, with the addition of a customised reporting template
- Provides master reference data via a UI for Market consumption and API for key data

Relevance: Relevant to all syndicates

Training Availability: No

Login Method: SSO and MFA

Usage Type: Glossary (business & data definitions)

Operational Hours: 24/7

Market Support Centre Portal

Application Summary: Market facing support portal where users can report issues and raise queries. Currently supporting DCOM with plans to expand in future. Can be access by either Identity or LIMOSS depending on the MA.

Relevance:
Relevant to all syndicates

Training Availability: Not yet

Login Method: SSO

Usage Type: Accessing Lloyd's support

Operational Hours: 24/7