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FAL Online

Find out about our new portal for funds at Lloyd's

Lloyd’s Member Services Transformation – InvestCloud Platform Go-Live – FAL Online availability

Lloyd’s is changing its core platform to InvestCloud and our existing Tarot platform will be decommissioned this weekend. During the transition period of 26th to 28th November, the Lloyd’s FAL Online portal will not be available.

Whilst Lloyd’s will endeavour to keep any settlement disruption to a minimum, these changes may impact settlements during this time. Your continued patience during this transition period will be greatly appreciated.

Should any areas of the platform migration encounter difficulties, we will of course be in contact and work with you accordingly as we resolve any temporary migration issues.

If you have any further queries in relation to the above, please contact client-gateway@lloyds.com

Member Services has developed a FAL Online portal for members, third-party capital providers and investment managers with quick and easy access to their Funds at Lloyd’s (FAL) data via Lloyds.com. This provides the following information:

  • Funds at Lloyd’s valuations
  • Funds at Lloyd’s transaction data including dividends and interest
  • Summary of personal details
  • Client Broker agreements
  • Third party owners
  • Secure document exchange


The FAL Online portal has been very popular, and feedback has been positive. To date over 1,000 users are already signed up and are utilising the FAL Online portal.

If you are not already signed up and wish to use the FAL Online portal, please e-mail your details to FALonline@lloyds.com and an application form will be forwarded to you.

Access our member application form or our investment manager application form below.

Training videos

Please view our training videos for investment managers. These features are also available for members however there is different terminology.