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Making a complaint on a Lloyd's policy

Details of how to make a complaint on a Lloyd's policy can be located in the following sections:

If your complaint relates to a policy underwritten by Lloyd’s Europe (Lloyd’s Insurance Company S.A.) please refer to the Lloyd's Europe website for assistance.

If your EEA (European Economic Area) policy was issued by a Lloyd’s syndicate, your policy has been transferred to Lloyd’s Insurance Company. Please refer to the Lloyd's Europe website for assistance. However if the activity being complained about occurred prior to 30 December 2020, please contact:


Complaints

Fidentia House

Walter Burke Way

Chatham Maritime

Chatham

Kent

ME4 4RN