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Performance oversight

Reports and benchmarking on all angles of performance – including reserving, exposure management, claims reporting and more.

Lloyd's Asia Performance Summary is a quarterly report produced for each Lloyd's managing agent underwriting on the Asia platform. The report compares syndicate underwriting performance against its approved business plan and also contains market performance data.

Benefits

Review the syndicate's underwriting performance for the Asia platform

Target Audience

Lloyd’s managing agents

Key data sources

Syndicate Business Forecasts (SBF), Quarterly Monitoring Return (QMB), Performance Management Data Return (PMDR)

Frequency

Quarterly

Access

Distributed via email

Contact

Lloyd’s Business Intelligence
Nilgun Canakgoz
+44 (0)20 7327 6820
nilgun.canakgoz@lloyds.com

The Cross-Cycle Performance Report is produced for Lloyd’s managing agents annually and is intended to show how effectively syndicates manage the insurance cycle, by comparing their performance against that of the wider market since 1993.

Unlike the Performance Information report, which compares syndicate class of business performance against a notional market, the Cross-Cycle report shows syndicate performance in each Lloyd’s generic class of business, against overall market performance in each class on a non-notional basis. This approach more clearly illustrates how effectively the syndicate manages premium volume and business selection vs. its peers.

Benefits

Review the long-term underwriting performance across the insurance cycle.

Target audience

Lloyd’s managing agents

Key data sources

Quarterly Monitoring Return (QMB), Technical Provisions Data (TPD)

Frequency

Annually

Access

Secure Store via www.lloyds.com/securestore

Contact

Lloyd’s Business Intelligence
Paul Speller
+44 (0)20 7327 5554
paul.speller@lloyds.com

The Lloyd’s Exposure Management and Reinsurance team produces benchmark packs based on Lloyd’s Catastrophe Model (LCM), Realistic Disaster Scenario (RDS) and large loss data submitted to Lloyd’s.

Packs are distributed on a per syndicate basis and illustrate comparisons to the entire Lloyd’s market for a variety of metrics. Syndicate data is played back through numerous graphical representations, including trends over multiple years.

Benefits

Review the syndicate’s relative performance in respect of catastrophe losses, management and modelling.

Target audience

Lloyd’s managing agents: Exposure management, actuaries (internal model), underwriters

Key data sources

LCM, RDS, QMA, SBF

Frequency

LCM quarterly, RDS bi-annual, large loss quarterly

Access

Email, Secure Store via www.lloyds.com (from 2014)

Contact

Lloyd’s Exposure Management
Sundeep Chahal
+44 (0)20 7327 5381
sundeep.chahal@lloyds.com

The Lloyd’s Claims Reporting Suite provides one version of the truth for claims performance based on ten key KPIs that were identified by the market: Reserve Accuracy, File Management (Lifecycles + Re-openings), Static Claims, Resourcing, ECF, Recoveries, Catastrophe Claims, Nil Reserved Claims, Lawyer Monitoring,  Adjuster Monitoring

Benefits

Review the syndicate’s claims performance relative to the market.

Target audience

Lloyd’s managing agents: Senior management, claim managers & adjusters, other roles include actuaries and underwriters
Lloyd’s internal staff including Claims team, exposure management, risk and capital modelling

Key data sources

CLASS and ECF via Claims Data Warehouse (CDW)

Frequency

Data is available 24x7, 365 days a year, updated daily, two working days after the bureaux transaction

Access

http://crs.lloyds.com
Access is available to registered users from Lloyd’s managing agents

Contact

Lloyd’s Claims Team
Andrew Johnson
+44 (0)20 7327 5800
andrew.johnson2@lloyds.com

The reserve benchmarking exercise allows agents and Lloyd’s Market Reserving & Capital (MRC) to gain an understanding of syndicate reserve strength relative to the market via a series of key performance indicators and helps to identify trends over time. Reserving performance is analysed on both a 'held' and 'best estimate' basis and gross and net reserves are considered. 

The packs are also intended to be an internal tool for agents to analyse their reserves and can act as a basis for discussions between MRC and agents around reserving related topics.

Benefits

Review the syndicate’s reserving processes compared to the market.

Target Audience

Lloyd’s managing agents: reserving actuaries, finance directors, CEOs

Key data sources

Technical Provisions Data (TPD)

Frequency

Annual

Access

Packs are sent to agent contacts via email.

Contact

Lloyd’s MRC
Varuna Porter
+44 (0)20 7327 5530
varuna.porter@lloyds.com

The PI Pack is a quarterly report produced for each Lloyd’s managing agent showing relative gross underwriting performance benchmarks for each of the syndicates managed by the agent.

Loss ratios for each syndicate class of business for the last five years of account are plotted against the performance of a notional market, the forecast loss ratios from the syndicate’s approved business plan and the loss ratio calculated from the PMDR benchmark price. The report provides a unique insight into the relative underwriting performance of the syndicate.

Benefits

Highlights data quality issues in agent PMDR data.

Target audience

Lloyd’s managing agents

Key data sources

Quarterly Monitoring Return (QMB), Syndicate Business Forecasts (SBF), Performance Management Data Return (PMDR)

Frequency

Quarterly

Access

Secure Store via www.lloyds.com/securestore

Contact

Lloyd’s Business Intelligence
Paul Speller
+44 (0)20 7327 5554
paul.speller@lloyds.com

The PMDR Playback Summary Report is produced monthly and provides managing agents with a summary of the key information taken from the most recent PMDR returns available.

Each report is tailored for a managing agent and contains a summary of the agent’s own data, as submitted through the Core Market Return website, along with market level data. This report also incorporates a spreadsheet showing year-to-date market premium by risk code.

Benefits

Access to market level premium income and review the performance potential of business written in the year.

Target audience

Lloyd’s managing agents

Key data sources

Performance Management Data Return (PMDR)

Frequency

Monthly

Access

Secure Store via www.lloyds.com/securestore

Contact

Lloyd’s Business Intelligence
Paul Speller
+44 (0)20 7327 5554
paul.speller@lloyds.com

The PMDR Warnings Report provides managing agents with a summary of the high priority warnings based on a range of validation tests defined by Lloyd's. The tests are intended to help managing agents check the data they have submitted and fix any issues where the data is not correct

Benefits

Review the data quality issues in PMDR data

Target Audience

Lloyd’s managing agents

Key data sources

Performance Management Data Return (PMDR)

Frequency

Monthly

Access

Secure Store via www.lloyds.com/securestore

Contact

Lloyd’s Business Intelligence
Nilgun Canakgoz
+44 (0)20 7327 6820
nilgun.canakgoz@lloyds.com