Welcome to Lloyd’s – the world’s insurance marketplace. Bringing together experts who share intelligence, judgement, capital and risk to create a braver world.
Join the best minds in the market - access the expertise, knowledge and insights to protect and develop your business.
Discover the breadth of the Lloyd’s marketplace and find the experts to support your risk - whatever the size and complexity.
Stay on top of all the latest news impacting the insurance marketplace and understand the innovations, trends and insights on the changing risk landscape.
Discover our suite of tools and technologies to support your business needs.
Find and access the services you need to do your job.
The following information provides guidance in relation to financial crime and Lloyd’s expectations of Coverholders in fulfilling their obligations.
Coverholders, also known as MGAs, have to report on risks, premiums and claims transacted under their binding authority contracts to Lloyd’s syndicates. This page includes various tools to assist with this reporting.
Coverholders provide required information to Managing Agents through the annual compliance process.
Requirements for Managing Agents and their representatives for the handling of policyholder complaints.
Lloyd's is keen to promote both high standards and consistency in the audit of its coverholders.
It is Lloyd's policy that all complaints should be handled quickly, fairly and in accordance with the requirements of the Financial Conduct Authority. View Lloyd's complaints handling arrangements.
Information around the handling of premiums and the fair handling of claims for Coverholder business.
To ensure the Lloyd’s brand is used correctly we have produced a set of brand guidelines for approved Coverholders.