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Delegated Authority Contacts

Contact information for advice on Coverholder matters including contacts details for individuals in the Delegated Authority team.


Jane Harley

Head of Delegated Authorities Oversight

Alice Benbow

DA Manager

Katie Day

Quality Assurance Manager

Ben Thomas

Operational Manager

Harriet Roberts

Product Manager


William Bellow

Senior Delegated Authorities Associate - On Paternity leave until March 2024

Alexei Davies

Delegated Authorities Associate - Out of the office until further notice

Ben Hall-Munn

Delegated Authorities Associate

Hannah Ryder

Senior Delegated Authorities Associate

Laura Hanrahan

Senior Delegated Authorities Associate

Sophie Lillis

Delegated Authorities Associate

Tasneem Patel

Senior Associate

Eleanor Reid


Chloe Rock

Senior Associate

Aisha Yasmin


Josie Wells

Delegated Authorities Associate

Lloyd's Europe

Jack Knapen

Delegated Authority Manager

Haris Khan

Delegated Authority Oversight Manager

Sytske Romijn

Delegated Authority Specialist

The team handles and approves new coverholder applications at the point of entry to the Lloyd's market and is also responsible for their ongoing review.

Delegated Authorities Team

Performance Management Directorate
One Lime Street

For general enquiries:

General enquiries: +44 (0)20 7327 6275
Fax: +44 (0)20 7327 6688

For Lloyd’s Europe General Enquiries:


Managing agents

Managing agents are companies specifically established to manage the underwriting of one or more syndicates. A managing agent is an authorised person that has been approved by the Financial Services Authority (FSA) to carry on one or more FSA regulated activities.

>Search our directory of Lloyd's managing agents and syndicates.
By name, pseudonym and syndicate number
By class of business


Brokers act as an intermediary between clients and underwriters. There are two types of broker involved in arranging insurance and reinsurance at Lloyd’s: insurance brokers and reinsurance brokers. Some brokers act both as insurance brokers and reinsurance brokers.

Search our directory of Lloyd's brokers, by Broker name, pseudonym and broker number, by class of business


Information on all Lloyd's approved and restricted coverholders. A coverholder is a firm that is authorised by a Lloyd's managing agent to enter into contracts of insurance and/or issue insurance documentation on the behalf of a syndicate it manages.

Coverholder Directory

Lloyd's international offices are a valuable resource for the Lloyd's market and a key part of Lloyd's commitment to its customers worldwide. If as a participant in the Lloyd's market, you need help with a particular issue or just want some information about Lloyd's or about local markets please contact the relevant country representatives.

Lloyd's global representation can be either a Country Manager with a full time local office or a Third Party Legal Representative.

Lloyd's International Offices

By providing international trading advice and assistance, LITA helps to meet two key Lloyd’s objectives: ensuring international regulatory requirements are met and protecting Lloyd’s licences. Up-to-date information and advice on legal, fiscal and regulatory issues is an important ingredient in the transaction of international business. Without such guidance, there is a risk that underwriters, and those acting on their behalf, may act in ways that insurance regulators and other authorities view as non-compliant, possibly leading to the imposition of fines or other penalties, or even threatening Lloyd’s overall trading position in a market. 

LITA provides:

  • Guidance on specific questions relating to country-specific regulatory and taxation requirements.
  • Tailored briefings for market participants on a topic or country of interest.
  • Educational/briefing sessions from various representatives from Lloyd’s.
  • Briefings on sanctions and money laundering.
  • Opportunities to meet with Lloyd’s overseas representatives when they are in London.


For quick and easy access to Lloyd’s international regulatory and taxation information, visit Lloyd’s online business tool Crystal at

Tel: +44 (0)20 7327 6677