If you are a Lloyd’s policyholder and you have any questions or concerns about your policy or the handling of a claim you should, in the first instance, contact the firm or individual that sold the insurance to you. Please refer to your policy wording for the relevant contact details, in most cases this information will be at the back of your policy documentation.
To help you find the right contact at Lloyd’s you can also consult our market directory which will allow you to search by the type of insurance and country.
Market directory
international-assistance@lloyds.com