Each year, Coverholders must confirm via ATLAS that their core compliance information (e.g., PI Certificates, Financial Statements) is accurate and current. Updated documents should be uploaded to ATLAS for stakeholder access. Carriers may still require contract-specific compliance documents and may contact Coverholders directly.
Delegated Authrorities
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ATLASLloyd’s will notify Coverholders when annual compliance update is due. Managing Agents must review relevant documents as part of their due diligence. The annual compliance attestation and last licence declaration date do not need to be current for binder renewal—Managing Agents decide based on risk assessment.
Attestation Submission:
- Direct Upload: Coverholders complete and submit the task on ATLAS, ensuring the front page of the Annual Compliance Attestation Form is attached.
- Via Broker: Coverholders send the completed form to their broker, who uploads it to ATLAS and submits the task.
Uploaded compliance documents must have security settings set to “All companies that have a relationship with this Coverholder” to be visible to Carriers on ATLAS.
Key considerations:
- Coverholders must notify Lloyd’s of any material information changes.
- The attestation is required only once per year per Coverholder.
- ATLAS data is visible only to Carriers and Brokers with an established relationship.
- Separate approval is needed for each Coverholder branch, but one annual compliance return suffices for linked entities.
- Coverholders with outdated ATLAS records may be restricted from new Binding Authorities.
- UK Coverholders with CII MGA Chartered Status may be exempt from certain Ongoing Coverholder Oversight (OCO) and audit checks—details available on the CII website.
coverholders@lloyds.comAnnual compliance
For annual compliance queries, email us.
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Attestation FormQ: I have been notified that I need to complete an annual compliance task, but when I click on the task, it states that a change is already in process. Why am I unable to access the annual compliance task?
A: When an annual compliance task is initiated, it becomes locked for all other Lloyd’s Brokers or DDMAs associated with the same Coverholder. Therefore, if you are unable to access the task, it is likely that the Coverholder or another Broker is currently completing it.
If you believe you should have access, please contact the Delegated Authorities team directly. They can identify who is working on the task and coordinate accordingly. Once the annual compliance is either submitted or cancelled, the task will be unlocked and accessible to others.
If another party completes the annual compliance on behalf of the Coverholder, it is advisable to review the submission to ensure all changes have been captured and that the compliance meets your required standards.
Q: I have been notified that I need to complete an annual compliance task, but when I click on it, I receive an error message. Why is this happening?
A: An error may occur if there is an ongoing task—such as a PI update—that has not yet been completed. In such cases, all parties are prevented from initiating or completing the annual compliance task. To resolve this issue, any outstanding tasks must either be completed or deleted. Once all active tasks have been cleared, the annual compliance task will become accessible.
Q: I am the Coverholder and starting the annual compliance task myself, will I need to upload the completed Attestation Form to the task?
A: If the Coverholder completes the annual compliance task directly on ATLAS, there is no requirement to upload a paper version of the questionnaire. However, if the Coverholder completes the paper compliance questionnaire for their broker to submit, the broker must scan and attach the completed document when submitting the compliance task on ATLAS.
Q: Why am I unable to see/complete some sections of the Attestation Form document?
A: Only sections marked as ‘Yes’ on the attestation form can be amended. If a section is marked ‘No’—indicating that no update is required—the form is intentionally designed to prevent any changes to the information within that section. If your information has changed, please select ‘Yes’ for the relevant section and then navigate to the ‘Updates’ tab to make the necessary amendments.
Q: Why have I received multiple annual compliance tasks for my Coverholder entity?
A: Lloyd’s aims to consolidate compliance tasks for Coverholders with multiple offices/PINS that share the same compliance information. However, if you believe additional grouping is required for your entity, please contact Lloyd’s at Delegatedauthorities@lloyds.com, providing the relevant details and PINs of the offices you believe should be linked. This will enable us to review your request and identify a suitable solution.