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Events and recordings

As well as one-to-one introductory sessions and training materials, we provide useful videos and host regular events including virtual drop-in sessions to answer your questions about FCP and the onboarding process and assist those who have already begun the FCP journey with tips and additional guidance. Below, you can find recordings and slides from previous events. 

FCP virtual drop-in session

Date: Tuesday 14 February

Time: 16:00 – 17:00 GMT

Please do email FCP@lloyds.com in advance with your questions so we can make the session as effective as possible

Reconciliation

FCP does require some process changes, and our FCP Training and support page has details of training courses available. For the end-to-end reconciliation process (where front-end reconciliation is conducted by the DCA and back-end reconciliation by the MA) we also have a recording which walks you through an illustrative example of the process explaining the various stages and artefacts, including the Vitesse Cashbook and Funding Report, and an example bordereaux and SCM (syndicate claims message).

Webinars

In September 2022 we hosted webinars for brokers to introduce them to the Faster Claims Payment solution and to provide details of training and support being offered. We also hosted webinars for Delegated Claims Administrators to discuss FCP and our DA Claims Status Tracker. If you were unable to attend any of these sessions, please view the recordings and slides below.

Get in touch

For more information on FCP please email us: