As well as one-to-one introductory sessions and training materials, we provide useful videos and host regular events including virtual drop-in sessions to answer your questions about FCP and the onboarding process and assist those who have already begun the FCP journey with tips and additional guidance. Below, you can find recordings and slides from previous events.
FCP virtual drop-in session
Our next drop-in session will be held in June – the date and a registration link will be provided shortly.
Webinars
In September 2022 we hosted webinars for brokers to introduce them to the Faster Claims Payment solution and to provide details of training and support being offered. We also hosted webinars for Delegated Claims Administrators to discuss FCP and our DA Claims Status Tracker. If you were unable to attend any of these sessions, please view the recordings and slides below.
View Brokers webinar slides
Watch the Brokers webinar
FCP@lloyds.com