Lloyd’s Behaviours: Our How

Behaviours that enable our strategy in service of our purpose

The Lloyd’s Behaviours: Our How represent the way we show up at work everyday and interact with each other and our stakeholders. They're a shared code that enable everyone to play their part in delivering the Lloyd’s strategy.


Our How: Behaviours we expect of all colleagues, every day

Take the risk

  • We manage risk well and maximise opportunity
  • We take smart, calculated risks that push us forward
  • We have a bias to action over caution

Make it happen

  • We bring determination and urgency to get things done
  • We are solution focused and creative to enable progress
  • We plan well and include the right people early to create momentum

Own the outcome

  • We make tough decisions
  • We take ownership for seeing decisions through
  • We learn from our successes and failures