Following consultation with the market in January and February 2023, the finalised set of changes to the Lloyd’s Claims Scheme, now called the Lloyd’s Claims Lead Arrangements “CLA” will take effect from 1 June 2023.
The CLA is designed to streamline the claims agreement process for claims with multiple Lloyd’s insurers on risk whilst ensuring that each claim is determined by the appropriate number of agreement parties, enhancing the policyholder and broker experience by having a single Lloyd’s claims agreement party more often across both open market and delegated authority business. This focuses expert resources on the right claims situations, improves information flow for Lloyd’s followers along with increasing market efficiency and scalability
The CLA is mandated for all syndicates by the Council of Lloyd’s using its powers under paragraph 12 of the Underwriting Byelaw, which itself is made effective through the powers set out in the Lloyd’s Act 1982.
View training and other material to support implementation on LMA website
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