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Crystal+ now available to all market participants

30 Apr 2025

Lloyd’s is pleased to announce that our new and improved regulatory and tax tool Crystal+ is now available to all market participants. We’re committed to making it easier to do business with Lloyd’s, and this includes helping the market take advantage of Lloyd’s multinational offering with a multi-year programme of new service offerings. Crystal+ is part of this – combining our current suite of tools (Risk Locator Tool, Crystal, and Stamp Decision Tool) in a single, intuitive and easy to use platform.

The changes we’ve made are in response to market feedback, and Crystal+ delivers efficiencies and an improved user experience, helping the market to write globally compliant business. We received positive and useful feedback on Crystal+ through our early adopters’ programme and are keen to hear your thoughts as you use the new tool, to help shape our future product roadmap.

Instructions on how to navigate Crystal+ and a video demonstration of the application can be found at the link below.

How do I register for access?

Users can register for access to Crystal+ through our Identity portal. You will need to select Crystal+ (listed as CrystalPlus) from the list of applications, add in your details and complete the request.

If you already have an account in Identity you can request access to Crystal+ directly in the portal. Users of the current suite of tools will need to register again for Crystal+.

What happens to the current suite of tools?

We have now stopped processing any new registration requests for the current suite of tools. All new user requests for these applications will receive an email directing them to Crystal+ registration. The tools will continue to run for a few weeks after the launch of Crystal+ to allow users time to transition to the new application. If you have any saved reports in Crystal and/or the Risk Locator Tool, which you would like to keep, please download them to your files for future reference. We will communicate a retirement date for the tools in advance.

Future roadmap

We are keen to hear your feedback and for you to help us shape the future development roadmap for Crystal+. The application is being delivered in iterative phases and there are some exciting features that we are currently working on, including API connectivity, tax data and natural language search, so keep an eye out for future deployments. If there is any functionality that you would be keen for us to include, and/or you want to share your thoughts on the new tool, please submit your feedback using the below form.  

Further information

For more information, including a link to Crystal+, instructions on how to register for access to the application, as well as frequently asked questions, please visit our dedicated webpage. You can also find out more about our global reach and multinational capability as well as sign up for the latest news updates at the links below.