Skip to main content

Shaping the future of the Lloyd’s Underwriting Room

Through our digitalisation strategy, we are transforming into the most technologically advanced marketplace in the world. As our ways of working change we are on a once-in-a-generation journey to redesign the iconic Underwriting Room and supporting spaces in the Lloyd’s building. The decision to undertake this journey has been driven by the increasing trends of flexible working and digitalisation, which have been accelerated by the COVID-19 pandemic. Through Q1 2021, we completed an extensive market consultation to gather insights and ideas about the future requirements for spaces and services our marketplace needs.

We’re pleased to see many colleagues across the market and Corporation return to their offices and the Lloyd’s building. As our market participants adapt to new flexible ways of working, we are considering a range of options around our workspace strategy and will revisit our thinking on the future of the Underwriting Room, and the future leasing arrangements for Lloyd’s, in 2022. Taking this time will ensure the vision for the future of our workspace is in line with the market’s needs and fit for purpose.

The journey so far

Throughout Q1 2021, we completed an extensive market consultation to gather insights and ideas about future requirements for the spaces and services within the Lloyd’s building.

In Q1 we:

  • Hosted 60+ interviews with senior leaders across the market
  • Hosted a series of targeted focus groups with different market participants to gather in-depth insights
  • Crowdsourced ideas and insights with hundreds of stakeholders via our collaboration hub
  • Engaged thought leaders from design, technology, and innovation to draw inspiration
  • Launched a fireside chat event series to share insights from thought leaders

Key insights from consultation and early vision direction

In April 2021, we shared key insights to-date and an early direction for the future vision.

Underwriting Room redesign explainer

Next steps

Thank you to everyone who shared their feedback and perspectives – we appreciate your contributions to this once-in-a-generation opportunity to shape the future of the Lloyd’s community.

We will be revisiting our thinking on the future of the Underwriting Room in 2022.

Future of the Lloyd's Underwriting Room