All users are advised to review the Member Modeller user guide linked below:

Member Modeller User Guide 

All users are advised to review the Member Modeller user manual and FAQ section on Lloyds.com before directing queries to Lloyd's.

All agent queries should be co-ordinated through an Administrator, to improve the efficiency of the support function. If the Administrator is unable to resolve the query, the initial first line of support is the e-mail helpline (Lloyds-MRC-Help@lloyds.com) which will be manned by the MRC team.

We will welcome any feedback about the modeller or suggestions of improvements to the user guide, please e-mail: 

Lloyds-MRC-Help@lloyds.com