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Faster Claims Pilot for Delegated Authority business underway

We continue to make steady progress in the ‘recovering from loss’ journey for Delegated Authority business, with the launch of our Faster Claims Payment pilot. 

Over the next three months, nine market participants will work with us to address a consistent pain point – speed of payment. The pilot is designed to test the ability to pay claims within minutes, rather than days.

We will gather critical learnings and feedback from the pilot group and other market participants, to understand what the new way of working will mean for them so that as we deliver a scalable solution we offer the right levels of support across the market.