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ESG strategy & responsible business approach

Lloyd's takes responsible business very seriously and it is core to our ethos as the global specialist insurance market.

ESG strategy & responsible business approach

Lloyd’s has a long track record in contributing to the communities in which we operate, and crucially, helping them to recover from disaster. We recognise the importance of the role that insurance plays in protecting society and supporting global economic growth, and are committed to playing our part in the global transition to net zero; from the risks we share and the investments we make, to the way in which we support societal progress more broadly. Our plan for going about this is set out in our first Environmental, Social and Governance (ESG) Report. Further information on our ESG strategy and responsible business approach can be found in this section.

ESG Response Team 

Following the publication of our ESG report and strategy in December last year we have been receiving numerous queries from external and internal contacts about the strategy and associated commitments. We are currently working on an implementation plan and will be communicating progress across the year. In the interim we have set up an ESG Response Team who are responsible for responding to all ESG enquiries. All enquiries will be triaged and directed to the relevant SME or committee for appropriate consideration and comment and responded to as soon as the enquiry has been resolved. 

Please forward all ESG related enquiries to:



We want to be known as a responsible business leader, operating in a way that makes those who work for us feel proud of their contribution to what we do and how we do it.

Our programmes focus on four key themes which are integral to Lloyd’s and the wider insurance sector.  These are:

  • Innovation
  • Managing risk
  • Building resilient communities
  • Empowering individuals to reach their potential

As part of our journey to become a more responsible business, we signed up to the United Nations Global Compact last year to commit to their sustainability principles. As a new member, this is our first report on our activities in relation to the Global Compact’s ten universal principles for human rights, labour, the environment and anti-corruption. Our actions in these areas improve our responsible business practices, thereby supporting the United Nations Sustainable Development Goals. Read the Lloyd’s United Nations Global Compact 2019 report here. This only applies to the Corporation of Lloyd’s activities, and will not apply to any Lloyd’s market activities or any market oversight activities the Corporation carries out with the market.

You can read more about some of the responsible business areas that we are focussing on below.

Lloyd’s investment philosophy focuses on generating long-term, sustainable capital growth for Central Fund assets. Our approach to responsible investment is detailed in our strategy for the Lloyd's Central Fund and is built upon three core pillars; Protecting, Providing and Promoting.

Lloyd’s mission is to deliver an effective and sustainable approach to all third party sourcing and supplier management, with a clear purpose to support our Protect, Promote and Provide principles while achieving maximum value, minimising risk and driving efficiencies to invest in the future.

Please see our vision and our expectations from our suppliers in our Sustainable Procurement Statement and our Supplier Code of Conduct.

As part of our commitment to being a responsible business, Lloyd’s is part of the Living Wage campaign.

The campaign for a working living wage for all employees started in east London 16 years ago. Today over 30,500 businesses across the UK are part of the Living Wage campaign. Our commitment to the initiative means that all Lloyd’s employees, including those working for our sub-contractors, are guaranteed a fair wage that accurately reflects the cost of living.

We are committed to ensuring that there is no modern slavery or human trafficking taking place in our supply chains or in any part of our business. We continue to implement appropriate policies to support our commitment to act ethically and with integrity in all our business relationships.

You can find out more in our Modern Slavery Act Statement.