Lloyd’s appoints Stephane Flaquet as Chief Operating Officer

05 August 2025

Lloyd’s, the world's leading insurance and reinsurance market for global risk, has today announced that Stephane Flaquet has been appointed as Chief Operating Officer (COO).

Stephane will join Lloyd’s on 1 September 2025 and will become a member of Lloyd’s Executive Team, reporting directly to Patrick Tiernan.

In his role, Stephane will lead the Operations function to deliver services to the market and Corporation and deliver Lloyd’s operations strategy, including managing the technology, data and change portfolio. He will also lead the Corporation’s work on the operational resilience of the market infrastructure and all Blueprint Two related activity.

Stephane has 30 years’ experience of building and leading high-performing teams while delivering complex change and driving profitable growth across international markets. He joins Lloyd's from Hiscox, where he held a number of roles since joining in 2010, most recently Group Chief Operations and Technology Officer. Before Hiscox, he held senior roles at American International Group (AIG) and Capital One.

Stephane replaces George Marcotte who has been Interim Chief Operating Officer since September 2024.

“After a thorough search I am confident that Stephane is the right person to lead Lloyd’s Operations function and execute the operations strategy. Stephane’s experience will be integral to delivering operational excellence, flexibility and scalability to the Corporation and the market. This will drive efficiencies and modern working practices to meet the challenges of our evolving insurance market. I look forward to having him in my team.

“I’d like to thank George Marcotte for his leadership, expertise and insight which have been invaluable in helping us work towards delivering our strategic goals and I wish him every success as he returns to Accenture.”

Patrick Tiernan, Lloyd’s Chief Executive

Stephane’s appointment is subject to regulatory approval.

Notes to Editors

Enquiries to:

pressoffice@lloyds.com

About Lloyd's

Lloyd’s is the world’s leading insurance and reinsurance market for global risk. Through the collective intelligence and expertise of the network’s underwriters and brokers, we connect risk to capital, provide global access to trading partners across borders, and innovative solutions that protect societies and businesses worldwide.

The Lloyd’s market is made up of over 50 leading insurance companies, more than 400 registered brokers and a global network of over 2,900 local coverholders. That reach is extended by the global licenses and regulatory permissions we hold, which enable customers to access insurance solutions in 80 countries, reinsurance solutions in 100 countries and offshore reinsurance in over 200 territories.

In 2024, the Lloyd’s market underwrote £55.5bn in insurance premiums, backed by over £100bn of centrally held capital. It underwrites risk spread by syndication and its financial strength is amplified by a strong balance sheet, excellent credit ratings, and a chain of security.

Behind the Lloyd’s market is the Corporation: an independent organisation and regulator working to maintain the market's successful reputation and operation.