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Lloyd’s announces Dawn Miller as new Chief Commercial Officer and CEO of Lloyd’s Americas

11 Apr 2024

Lloyds, the world’s leading marketplace for insurance and reinsurance, has today announced that Dawn Miller has been appointed as Chief Commercial Officer of Lloyd’s and CEO of Lloyd’s Americas, based in New York with effect from 1 September 2024.

In her expanded role as Chief Commercial Officer, Dawn will continue to lead the Commercial directorate, retaining accountability for Lloyd’s Global Network. Dawn will remain a member of Lloyd’s Executive Committee. As CEO of Lloyd’s Americas, Dawn will be responsible for fostering key relationships and driving strategic and sustainable growth in the region – alongside building greater alignment with Bermuda.

After 15 years at Lloyd’s, Hank Watkins, Regional Director & President of Lloyd's Americas, will be leaving Lloyd’s to pursue other opportunities at the end of this year. Hank has been instrumental in helping customers and stakeholders in the region navigate new risks and solutions.

Marc Lipman has been appointed President of Lloyd's Americas, based in Canada, effective from 1 September. Marc joined Lloyd’s as the Attorney in Fact and President of Lloyd’s Canada in June 2020 and under his leadership, Lloyd’s Canadian business has been reinforced with a strong governance foundation, including a robust risk framework and the implementation of IFRS 17. 

“The Americas represents over 60% of our market’s total premium and as we look to increase our presence, it is vital that we have the right people on the ground to deliver our ambitions. The appointment of Dawn and Marc to their new roles will strengthen our position to offer current and new stakeholders the best underwriting and investment platform in the world. I would like to thank Hank for his invaluable work over the last 15 years at Lloyd’s.”
John Neal, CEO, Lloyd’s
“As we look at how our commercial strategy can support the market’s profitable growth over the next two years, these changes to the way we’re structured in the Americas allow us to broaden the scope of our offering. We will be able to provide greater support to our large network of stakeholders and market participants based in the region, and drive forward our global distribution strategy.”
Dawn Miller, Lloyd’s newly-appointed Chief Commercial Officer

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About Lloyd's

Lloyd’s is the world’s leading marketplace for insurance and reinsurance. Through the collective intelligence and expertise of the market’s underwriters and brokers, we’re sharing risk to create a braver world.

The Lloyd’s market offers the resources, capability, and insight to develop new and innovative products for customers in any industry, on any scale, in more than 200 territories.

We’re made up of more than 50 leading insurance companies, over 380 registered Lloyd’s brokers and a global network of over 4,000 local coverholders. Behind the Lloyd’s market is the Corporation: an independent organisation and regulator working to maintain the market's successful reputation and operation.

We’re working to build solutions for the most current and prevalent threats. As Chair of the Insurance Task Force for HM King Charles III’s Sustainable Markets Initiative, Lloyd’s is bringing the industry together to insure the transition to net zero. Our research community is pooling expertise from across the industry to provide cutting edge insight on systemic risks from climate change to cyber security.

And through our digital-led strategy, The Future at Lloyd’s, we’re making it easier and cheaper to place, price and process cover in the Lloyd’s market.