AiMS is a secure web-based system that was devised primarily to facilitate the co-ordination of audit activity for coverholders who have multiple market counterparties, to minimise the disruption to their underwriting activity. During its design and development its remit has been expanded to cover all coverholder audit activity and incorporate the audit of claims TPAs.

AiMS functionality includes:

  • The collection and storage of auditors’ professional information for the purposes of due diligence by Managing Agents

  • The scheduling of co-ordinated audits of coverholders and claims TPAs based on the recorded preferences of the participating Managing Agents

  • The management of the single counterparty coverholder and claims TPA audits

  • Workflow management of the submission and distribution of audit scopes from Managing Agents to auditors

  • Workflow management of the submission and distribution of quotations for audit work from auditors to Managing Agents

  • Workflow management of the submission and distribution of findings and recommendations arising out of completed audits from auditors to Managing Agents

  • Repository of audit reports

  • Workflow management of the submission and distribution of requirements for remedial action from the Managing Agents to the coverholders and claims TPAs

  • Workflow management and tracking of the submission and distribution of responses and evidence from coverholders and claims TPAs to Managing Agents

As with other Lloyd’s applications such as ATLAS, brokers can access AiMS and complete tasks on behalf of their coverholder clients if they have been instructed to do so.

Access to AiMS utilises the Lloyd’s Access Framework (LAF) and requires a Lloyds.com account. To have AiMS permissions added to a Lloyds.com account or to raise any queries about the system use the contact details below.

Access AiMS

AiMS@lloyds.com
UK: +44 (0)20 7327 5105