New insurance enquiries
Complaints and feedback
One Lime Street
+44 (0)20 7327 1000
Lloyd’s occupies sites in both London and Chatham.
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+44 (0)20 7327 6125
Out of hours calls:
+44 (0)7792 566 877
Log in to access tools for the Lloyd's market.
A Lloyd’s account gives market participants such as underwriters, brokers and coverholders access to enhanced content and services. If you are not a market participant you can also create an account to sign up for email news and updates from Lloyd’s.
Lloyd’s made a profit before tax of £3,205m with a combined ratio of 86.8%.
New markets at your fingertips
Develop your insurance business into new regions using the Market Intelligence team's analysis of the world’s insurance industry.
The Lloyd's market has Wi-Fi and guest printers available at Lime street.
Experts share their insights and opinion on risk, insurance and industry trends.
Our bloggers cover a range of topics from exposure management and emerging risk to the latest global insurance events.
Welcome to the Lloyd's market. Here, market participants including managing agents, brokers and coverholders can access key business tools, regulatory information and resources. You can also download the latest market bulletin or find a contact in our directories.
Some tools and services require users to register/log in:
Crystal provides Lloyd's market participants with quick and easy access to international regulatory and taxation requirements.
Lloyd's business timetable provides information on the regulatory and franchisor deadlines that apply to the Lloyd's market; including deadline dates, descriptions and links to any relevant market bulletins.
The Risk Locator Tool assists in determining the territories whose laws, regulations and tax laws apply to an insurance contract.
Atlas is an online market system that makes the process of managing coverholders faster and more efficient whilst raising standards.
A database of vetted policy wordings and clauses regularly used within the London market.
Lloyd's Exposure Management team is responsible for understanding and managing market aggregation risks, and alerting the market to emerging risks.
Realistic disaster scenarios
The Market Intelligence team provides analysis of the world’s insurance industry from a geographic perspective for the benefit of Lloyd’s Managing Agents, Brokers and Coverholders to help them develop their business internationally.
Find out how the Lloyd's brand can give you a significant competitive advantage.
Whether you're presenting to clients, colleagues or just want to learn more about Lloyd's, the Presentation Toolkit holds a variety of useful brief presentations to help understand different aspects about Lloyd's
A statistical guide to Lloyd’s insurance market and provides an easy to use reference for key facts and figures relating to the Lloyd’s market.
pdf Y4792 - 2014 Canadian Income Tax Returns (82.60 KB, pdf)
pdf Y4791 - Germany: New complaints handling procedure (66.70 KB, pdf)
pdf Y4790 - Belgium: Changes to intermediary regulations (62.93 KB, pdf)
Capital and planning
Syndicate reports and accounts
Standards & Guidance
What is a coverholder?
The application process
Bulletins and news
Code of Practice
Syndicate Reports and Accounts
Becoming a member of Lloyd's
Open Market Correspondents
Find key information about working at Lloyd's
Acts & Byelaws
Appointments to Senior Positions
Change of Control
Open Market Correspondent
Finance and Capital
Investment Guidelines review
How do I find a broker or agent?
How do I start a business at Lloyd's?
How do I access Crystal?
How do I verify details of a Lloyd's policy?
How do I become a Lloyd's broker?
The Lloyd’s Agency Network provides 24 hour, year round independent marine surveying and claims adjusting services to the global insurance industry and its customers.
Lloyd's Agency Network Team
Survey & Claims Management Team
Salvage Arbitration Branch
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