Many of these are shared with the market, but often will only be accessed by specialist functions at managing agents, such as underwriting, actuarial, claims, exposure management and business development functions.

Below is an overview of the various reports, tools and data sets available to managing agents, as well as information on benefits, audience and how to access them.

Lloyd's Market Data and Intelligence

  • Annual and interim reports

    The annual/interim reports present the financial results of Lloyd’s and its members on a bi-annual basis, and may be used as a reasonable presentation of the results and state of affairs of the Lloyd’s market on a basis that is broadly comparable with those of general insurance companies. The reports include the “pro forma financial statements”, which consist of the aggregate of syndicate annual accounts, members’ funds at Lloyd’s (FAL), and the Society of Lloyd’s financial statements.

    Benefits
    Get an overview of how Lloyd’s works, who participates and its financial results.

    Target Audience
    Investors, analysts, brokers, managing agents, members and members’ agents, market participants, regulators, rating agencies

    Key data sources
    QMAs
    Frequency
    Bi-annual

    Access
    http://www.lloyds.com/financialresults

    Contact
    Lloyd’s Ratings & Investor Relations
    Debbie Sallas
    +44 (0)20 7327 5783
    relations.investor@lloyds.com

  • Analyst presentations

    On the day annual and interim results are published, Lloyd’s management hold a presentation for investment analysts and debt holders to discuss the results and delve down into the numbers in more detail.  The slides in the presentation aim to represent the results of the market in a graphical format which allow for easy comparisons year-on-year.

    Benefits
    Get an understanding as how Lloyd’s presents itself to investors.

    Target audience
    Investors, analysts, debt holders

    Key data sources
    QMAs
    Frequency
    Bi-annual

    Access
    http://www.lloyds.com/financialresults

    Contact
    Debbie Sallas
    +44 (0)20 7327 5783
    relations.investor@lloyds.com

  • Lloyd's Strategy

    To achieve Lloyd’s vision: to be the global centre for specialist insurance and reinsurance a strategic plan is published annually for the market. It  outlines the activities, roles and responsibilities of the Corporation, managing agents, brokers and members’ agents in delivering Lloyd’s vision.

    Target audience
    Managing Agents, brokers, rating agencies, members’ agents, analysts, investors, regulators, insurance industry trade bodies

    Key data sources
    Wide variety of external and Lloyd’s market specific financial, operational, risk, and strategic data and insights.

    Frequency
    Annually

    Access
    www.lloyds.com/strategy

    Contact
    Lloyd’s Strategy & Business Planning
    Wendy Kilminster
    +44 (0)20 7327 5481
    wendy.kilminster@lloyds.com

  • Lloyd's Statistics

    Lloyd's Statistics provides an easy-to-use reference for key facts and figures relating to the Lloyd’s market. With over 300 pages of unique content, this product is published annually and is an invaluable resource for anyone involved in the analysis of Lloyd’s market data.

    Lloyd's Statistics contains:

    • Summary financial statements & performance analysis for all active syndicates.
    • Historical net and gross premium income, combined ratios and Lloyd's market share for all active syndicates.
    • Lloyd's historical account.
    • Historical premium rating index by high level class of business.
    • Combined ratios and other key performance ratios for all major classes of business.
    • Lloyd's capital, premium income, claims data, loss ratios, information on membership & capacity and all Lloyd’s agents, syndicates and Lloyd's brokers.

    Benefits
    Access to historical reference data for agents, syndicates and members.

    Access to historical reference data for agents, syndicates and members.

    Target audience
    All Lloyd’s market participants

    Key data sources
    Quarterly Monitoring Returns Parts A & B (QMA/QMB), Technical Provisions Data (TPD), Lloyd’s Data Warehouse

    Frequency
    Annual

    Access
    www.lloyds.com/stats

    Contact
    Lloyd’s Business Intelligence
    Paul Speller
    +44 (0)20 7327 5554
    paul.speller@lloyds.com

  • LMA triangulations

    The triangulations are based on underwriter data manipulated by Xchanging and sent to LMA where it is reformatted. They provide a snapshot of market performance (gross of RI) by risk code and are updated quarterly.

    There are two versions, single currency (where all numbers are converted to sterling) and one where the reports can be split into one or more of 16 settlement currencies. The reports are only made available to full members of the LMA.

    Where classes are written by four syndicates or less, that code cannot be displayed for reasons of confidentiality. Some classes have full premium but partial claims information and these are highlighted in the caveats section.

    Benefits
    Monitor market level premium income and loss ratios triangles by risk code

    Target audience
    Lloyd’s managing agents: underwriters, actuarial and claims functions

    Key data sources
    Xchanging

    Frequency
    Quarterly

    Access
    http://www.lmalloyds.com

    Contact
    Lloyd's Market Association
    Patrick Davison
    +44 (0)20 7327 4595
    patrick.davison@lmalloyds.com

    Lloyd’s Market Association
    Neil Roberts
    +44 (0)20 7327 8375
    neil.roberts@lmalloyds.com

  • ISO services for the Lloyd's market

    ISO provides a number of services to the Lloyd’s market. In consultation with market practitioners, ISO developed a new, easy-to-navigate portal giving quick access to the ISO services available to members of the Lloyd’s community. These services include:

    • ISO Forms (Wordings)
    • Property Claim Services (PCS)
    • Legislative Monitoring
    • ISO Loss Costs
    • Emerging Issues

    Access
    https://www3.iso.com/lloydsportal/Login.aspx

    Contact
    Chris Kent at ISO
    Phone: +44 (0) 20 7680 4977

    Chris.Kent@verisk.com

     

  • Lloyd's Wordings Repository (LWR)

    The LWR contains an extensive range of model wordings that have been generated by London market practitioners, including many that are reviewed by the Lloyds Market Association (LMA) business panels. 

    The LWR contains over 4,500 model wordings and clauses regularly used within the London market. The Lloyd's market has a licence providing all managing agents unlimited access to the LWR. Non-Lloyd's insurers, brokers and other parties can also join and make use of the facility.

    • two types of searches: simple and advanced
    • a single definitive version of every document
    • content with a uniform structure and style
    • support for pre-bind quality assurance
    • automatic email alerts when new or amended wordings are available

    Benefits
    Supports contract certainty by providing access to vetted policy wordings and clauses regularly used within the London market.

    Target audience

    Lloyd’s managing agents: underwriters and wording technicians

    Access

    www.lloydswordings.com

    Contact
    Lloyd’s Market Association
    Shazia Rennison
    +44 (0)20 7327 4011
    shazia.rennison@LMALloyds.com

  • Lloyd's Open Form Report

    Open Forum ReportThe Lloyd’s Open Form (LOF) Report 2013, contains comprehensive data on all LOF cases reported to Lloyd’s Salvage Arbitration Branch from 1 January 2000 to 31 December 2011.  It enables the reader to access:

    • Analysis of awards by vessel group (Bulk, Container, General and Other)
    • The number of vessels, amounts awarded and time process for each vessel group
    • Casualty type, ranging from grounding and fire to collision and flooding
    • The number of vessels, time of process and amounts awarded, by casualty type

    Benefits
    Review the effectiveness of the Lloyd’s Open Form of Salvage Agreement.

    Target audience
    Underwriters and claims personnel

    Key data sources
    Salvors, arbitrators, solicitors and other parties involved in the LOF process

    Frequency
    Annual

    Access
    http://www.lloyds.com/lofstatistics

    Contact
    Lloyd’s Agency
    Kevin Clarke
    +44 (0)20 7327 5408
    kevin.clarke@lloyds.com

Research

  • Lloyd's Risk Insight

    Reports commissioned by Lloyd’s which examine emerging risks and key issues in the understanding of risk.

    Benefits

    Risk insight through research is central to Lloyd’s commitment to be a market where entrepreneurialism and innovation will thrive, underpinned by robust risk and performance management.

    Here you will find reports commissioned by Lloyd’s which examine emerging risks and key issues in the understanding of risk, together with details of the Lloyd’s emerging risks team.

    Target audience

    Risk managers, business developers, underwriters

    Key data sources

    Lloyd's with research partners

    Frequency

    Biennale

    Access

    https://www.lloyds.com/news-and-insight/risk-insight/library

    Contact

    Lloyd's Emerging Risk
    Nick Beecroft +44 (0)20 7327 5605
    nick.beecroft@lloyds.com

Underwriting Performance

  • Performance Information Report

    Performance Information ReportThe PI Pack is a quarterly report produced for each Lloyd’s managing agent showing relative gross underwriting performance benchmarks for each of the syndicates managed by the agent.

    Loss ratios for each syndicate class of business for the last five years of account are plotted against the performance of a notional market, the forecast loss ratios from the syndicate’s approved business plan and the loss ratio calculated from the PMDR benchmark price. The report provides a unique insight into the relative underwriting performance of the syndicate.

    Benefits
    Highlights data quality issues in agent PMDR data.

    Target audience
    Lloyd’s managing agents

    Key data sources
    Quarterly Monitoring Return (QMB), Syndicate Business Forecasts (SBF), Performance Management Data Return (PMDR)

    Frequency
    Quarterly

    Access
    Secure Store via www.lloyds.com/securestore

    Contact
    Lloyd’s Business Intelligence
    Paul Speller
    +44 (0)20 7327 5554
    paul.speller@lloyds.com

  • PMDR Warnings Report

    The PMDR Warnings Report provides managing agents with a summary of the high priority warnings based on a range of validation tests defined by Lloyd's. The tests are intended to help managing agents check the data they have submitted and fix any issues where the data is not correct.

    Benefits
    Review the data quality issues in PMDR data.

    Target Audience
    Lloyd’s managing agents

    Key data sources
    Performance Management Data Return (PMDR)

    Frequency
    Monthly

    Access
    Secure Store via www.lloyds.com/securestore

    Contact
    Lloyd’s Business Intelligence
    Nilgun Canakgoz
    +44 (0)20 7327 6820
    nilgun.canakgoz@lloyds.com

  • Cross Cycle Performance Report

    Cross CycleThe Cross-Cycle Performance Report is produced for Lloyd’s managing agents annually and is intended to show how effectively syndicates manage the insurance cycle, by comparing their performance against that of the wider market since 1993.

    Unlike the Performance Information report, which compares syndicate class of business performance against a notional market, the Cross-Cycle report shows syndicate performance in each Lloyd’s generic class of business, against overall market performance in each class on a non-notional basis. This approach more clearly illustrates how effectively the syndicate manages premium volume and business selection vs. its peers.

    Benefits
    Review the long-term underwriting performance across the insurance cycle.

    Target audience
    Lloyd’s managing agents

    Key data sources
    Quarterly Monitoring Return (QMB), Technical Provisions Data (TPD)

    Frequency
    Annually

    Access
    Secure Store via www.lloyds.com/securestore

    Contact
    Lloyd’s Business Intelligence
    Paul Speller
    +44 (0)20 7327 5554
    paul.speller@lloyds.com

  • PMDR Playback Summary Report

    Performance Management PlaybackThe PMDR Playback Summary Report is produced monthly and provides managing agents with a summary of the key information taken from the most recent PMDR returns available.

    Each report is tailored for a managing agent and contains a summary of the agent’s own data, as submitted through the Core Market Return website, along with market level data. This report also incorporates a spreadsheet showing year-to-date market premium by risk code.

    Benefits
    Access to market level premium income and review the performance potential of business written in the year.

    Target audience
    Lloyd’s managing agents

    Key data sources
    Performance Management Data Return (PMDR)

    Frequency
    Monthly

    Access
    Secure Store via www.lloyds.com/securestore

    Contact
    Lloyd’s Business Intelligence
    Paul Speller
    +44 (0)20 7327 5554
    paul.speller@lloyds.com

  • Asia Performance Summary

    Lloyd's Asia Performance Summary is a quarterly report produced for each Lloyd's managing agent underwriting on the Asia platform. The report compares syndicate underwriting performance against its approved business plan and also contains market performance data.

    Benefits
    Review the syndicate's underwriting performance for the Asia platform

    Target Audience
    Lloyd’s managing agents

    Key data sources
    Syndicate Business Forecasts (SBF), Quarterly Monitoring Return (QMB), Performance Management Data Return (PMDR)

    Frequency

    Quarterly

    Access
    Distributed via email

    Contact

    Lloyd’s Business Intelligence
    Nilgun Canakgoz
    +44 (0)20 7327 6820
    nilgun.canakgoz@lloyds.com

Claims Performance

  • Lloyd's Claims Reporting Suite

    Claims reporting suiteThe Lloyd’s Claims Reporting Suite provides one version of the truth for claims performance based on ten key KPIs that were identified by the market: Reserve Accuracy, File Management (Lifecycles + Re-openings), Static Claims, Resourcing, ECF, Recoveries, Catastrophe Claims, Nil Reserved Claims, Lawyer Monitoring,  Adjuster Monitoring

    Benefits
    Review the syndicate’s claims performance relative to the market.

    Target audience
    Lloyd’s managing agents: Senior management, claim managers & adjusters, other roles include actuaries and underwriters
    Lloyd’s internal staff including Claims team, exposure management, risk and capital modelling

    Key data sources
    CLASS and ECF via Claims Data Warehouse (CDW)

    Frequency
    Data is available 24x7, 365 days a year, updated daily, two working days after the bureaux transaction

    Access
    http://crs.lloyds.com
    Access is available to registered users from Lloyd’s managing agents

    Contact
    Lloyd’s Data Lab
    Nick Blewden
    +44 (0)20 7327 5544
    Nick.Blewden@lloyds.com

Exposure Management

  • Exposure management benchmarks

    The Lloyd’s Exposure Management and Reinsurance team produces benchmark packs based on Lloyd’s Catastrophe Model (LCM), Realistic Disaster Scenario (RDS) and large loss data submitted to Lloyd’s.

    Packs are distributed on a per syndicate basis and illustrate comparisons to the entire Lloyd’s market for a variety of metrics. Syndicate data is played back through numerous graphical representations, including trends over multiple years.

    Benefits
    Review the syndicate’s relative performance in respect of catastrophe losses, management and modelling.

    Target audience
    Lloyd’s managing agents: Exposure management, actuaries (internal model), underwriters

    Key data sources
    LCM, RDS, QMA, SBF

    Frequency
    LCM quarterly, RDS bi-annual, large loss quarterly

    Access
    Email, Secure Store via www.lloyds.com (from 2014)

    Contact
    Lloyd’s Exposure Management
    Sundeep Chahal
    +44 (0)20 7327 5381
    sundeep.chahal@lloyds.com

Business Development

  • Insurance insight from a geographic perspective

    The Market Intelligence team provides analysis of the world’s insurance industry from a geographic perspective for the benefit of Lloyd’s managing agents, brokers and coverholders to help them develop their business internationally.

    • Compare Countries: Geographic data on insurance markets, macro economy and Lloyd’s
    • Country Profiles: Short country profiles on macro economy and local insurance industry
    • Market Presentations: Annual market reports from Lloyd’s Country Managers
    • Class Review: In depth class by class analysis in key territories
    • Country Roundups: Local soft intelligence prepared by our offices around the world
    • MI Portal: The MI Portal can be accessed by Lloyd’s Managing Agents via Secure Store. It contains in depth Market Insight reports on key territories, profiles of local insurers & brokers as well as a tailored Managing Agent Compare Countries which is being rolled out shortly.

     

    Benefits
    Get an overview of the global insurance industry in the context of Lloyd’s.

    Target audience
    Business development, business analysts, strategy

    Key data sources
    Regulators, associations, Xchanging, soft intelligence

    Frequency
    Ad hoc, weekly, quarterly and annually

    Access
    www.lloyds.com/marketintelligence

    Contact
    Lloyd’s Market Intelligence
    George Delis
    +44 (0)20 7327 6199
    george.delis@lloyds.com

International Regulatory and Tax information

  • Crystal

    Crystal AssistCrystal provides Lloyd's market participants with:

    • Quick and easy access to international regulatory and taxation requirements
    • Key information to support the writing of international business
    • Multiple country and category tailored searches
    • Regular updates on regulatory and fiscal requirements
    • An interactive map  that provides high level summary of Lloyd’s trading status worldwide

    Benefits
    Review international regulatory and tax obligations.

    Target audience
    All Lloyd’s market participants (UK and international)

    Access
    Market participants will need to register to access www.lloyds.com/crystal

    Contact
    Lloyd’s International Trading Advice
    +44 (0)20 7327 6677
    LITA@lloyds.com

  • Risk Locator Tool

    Risk locatorRisk locations determine the territories whose laws, regulations and tax rules apply to an insurance contract.  The Risk Locator Tool assists the market to establish the legal location of an insured risk by class of business and therefore which territory’s regulatory and fiscal requirements to consider. 

    Failure to identify the correct territories for regulatory and tax purposes may lead to:


    • delays in premium processing 
    • invalid insurance contracts 
    • inaccurate regulatory reporting and funding 
    • incorrect tax returns and tax payments 
    • insured’s, intermediaries or underwriters subjected to fines 
    • damage to Lloyd’s international reputation 

    Benefits

    Helps to ensure that all parties in the placement chain comply with international regulatory and tax obligations. 

    Target audience
    All Lloyd’s market participants (UK and Overseas)

    Access
    Register to access http://www.lloyds.com/risklocator

    Contact
    Lloyd’s International Trading Advice
    +44 (0)20 7327 6677
    LITA@lloyds.com

Reserving

  • Lloyd's reserve benchmarking

    The reserve benchmarking exercise allows agents and Lloyd’s Market Reserving & Capital (MRC) to gain an understanding of syndicate reserve strength relative to the market via a series of key performance indicators and helps to identify trends over time. Reserving performance is analysed on both a 'held' and 'best estimate' basis and gross and net reserves are considered. 

    The packs are also intended to be an internal tool for agents to analyse their reserves and can act as a basis for discussions between MRC and agents around reserving related topics.

    Benefits
    Review the syndicate’s reserving processes compared to the market.

    Target Audience
    Lloyd’s managing agents: reserving actuaries, finance directors, CEOs

    Key data sources
    Technical Provisions Data (TPD)

    Frequency
    Annual

    Access
    Packs are sent to agent contacts via email.

    Contact
    Lloyd’s MRC
    Varuna Porter
    +44 (0)20 7327 5530
    varuna.porter@lloyds.com