The Claims Practitioners Programme (an integral part of the wider Claims Transformation Project) is designed specifically for the Lloyd’s market and its content is contextually aligned to the challenges and issues facing claims practitioners operating in the market today.

At the heart of the Claims Practitioners Programme is the ambition to provide high potential claims practitioners in the early stages of their claims career with the opportunity to enhance both their behavioural skills and their specialist claims knowledge.

This intensive modular programme, spread over ten months, takes participants through all key aspects of claims handling and management and the part played by claims specialists in the wider context of the insurance industry.

They also benefit from a series of behavioural skills development workshops which will support them in their role and provide an introduction to the key management and leadership capabilities they will need for their future careers.


> The programme

Details on the course, including structure, content and support.

> Application process

Guidance on applying for the Claims Practitioners Programme.