Please note that the Claims 'On the Ground' Global Profiles is a restricted access area of lloyds.com. To gain access you need to have a valid and activated lloyds.com account, as well as being granted access. Follow the steps below to obtain access.

To request access:

1.  Register and activate your new account and password                               Register here 
2.  Then, contact the Claims 'On the Ground' Global Profiles team to request access  

 

To log in:

3.  Once access has been granted, log in to the 
Claims 'On the Ground' Global Profiles section here                      
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To reset your password:

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Technical Support

Technical support will be available from Monday - Friday, 09:00 - 17:00 (GMT)
For assistance please contact the Claims 'On the Ground' Global Profiles team


Paper-to-ECF Scanning Service

The Paper-to-ECF Scanning Service to convert those paper claims to electronic claims is live. To find out more or to register for the service click the link to visit the Scanning Service page.