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Electronic Placement: From paper to digital

In order to accelerate the transformation from paper to digital the Lloyd’s Board and Council have approved the details of a mandate for electronic placement on a phased basis.

The mandate has been developed following detailed discussion with members of the Lloyd’s market, the Lloyd’s Market Association (LMA), the London & International Insurance Brokers' Association (LIIBA) and the International Underwriting Association (IUA).

Through the London Market Target Operating Model (TOM) programme, we have built systems which make placement easier and digitise our paper based processes. We have a system that works and that supports face-to-face negotiations. Adoption by the market will increase efficiency, reduce back office costs, and most importantly improve customer service.

Market Bulletin Y5256 Electronic Placement Mandate

All the details of the mandate can be found in the file


Recognised electronic placement systems

As of 1 April 2018, recognised electronic placement systems include Placing Platform Limited (PPL), Marketplace and MEL.

Company System Effective From 

Effective To 

Status Notes 
Ebix PPL 1 April 2018  Fully recognised  
Ebix Marketplace 1 April 2018  Conditionally recognised* As Marketplace is being replaced, it is only existing business contracts which have been placed through this system which will count towards the targets outlined in the mandate. 
Hiscox MEL 1 April 2018  Conditionally recognised*Recognition is restricted to Hiscox 100% business as specified in the application
Whitespace Whitespace 1 April 2018 30 Jun 2020Conditionally recognised* The system is limited to use by mid-tier organisations and/or discrete teams in larger organisations, until appropriate scaling of the support of the system is in place. 
WhitespaceWhitespace1 July 2020 Fully recognised  
Aegis Opal1 July 2018 Conditionally recognised*  Recognition is restricted to Aegis 100% open market or 100% lineslip declaration business



(Markit Systems)

1 Sept 2018

 Conditionally recognised*  Lineslip declarations with lead only UW decisions, restricted to lines of business as described in the application.
HiscoxPortal Plus 1 Sept 2018 Conditionally recognised*  Recognition is restricted to Hiscox 100% business as specified in the application
Moore StephensRulebook 1 Oct 2018 Conditionally recognised*  Subject to system being used as a Commercial of the Shelf (COTS) software platform
Guy CarpenterGCMP1 Sept 2018 Conditionally recognised* Restricted to Guy Carpenter RE business only
Ed BrokingTradEd1 Sept 2018 Conditionally recognised*Restricted to BGC entities wholesale business only 
Connect UWConnect Marketplace

1 Dec 2018

 Conditionally recognised*Restricted to Connect UW business only
Hyperion X (formerly Dotlabs)

xTrade (formerly Dot Trade)

1 Oct 201830 June 2020Conditionally recognised*Restricted to xTrade customers for credit risk and contract frustration business only
Hyperion X (formerly Dotlabs)xTrade (formerly Dot Trade)1 July 2020 31 March 2021Conditionally recognised* Restricted to xTrade customers for credit risk, contract frustration, cargo and stock throughput business only
Hyperion X (formerly Dotlabs)
xTrade (formerly Dot Trade)
1 April 2021

Conditionally recognised*
Restricted to xTrade customers for credit risk, contract frustration, cargo and stock throughput and aviation business only
FlovateLEAP1 Jan 2019 Conditionally recognised*Restricted to Miller lineslip business only
Insured CreativityGLIDE 1 Jan 2019  30 April 2019Conditionally recognised*Restricted to Brit 100% business only
Insured CreativityGLIDE1 May 2019 Conditionally recognised*Restricted to 100% lineslip business only
Willis Towers WatsonMercury1 April 2019 Conditionally recognised*Restricted to Willis Towers Watson credit risk and contract frustration business only

Supercede Technology Ltd

(formerly Riskbook Ltd)


(formerly Riskbook)
1 April 2020 Conditionally recognised*Restricted to open market reinsurance business only
AONABConnect Placements1 April 2020 Conditionally recognised*Restricted to AON treaty reinsurance business only
Relay Platform Inc.Relay Platform 1 Sept 2020 Conditionally recognised*Restricted to open market P&C business only

* For systems with the status ‘conditionally recognised’ valid contracts written through it can be recognised as ePlacements in the ePlacement return but for one or more reason it is not recognised as a full market offering. The conditions that apply are recorded in the notes section.

Other systems may be recognised providing they meet Lloyd’s specified criteria. For details of the functional/non-functional criteria and the application process contact Benoit Steulet.

Benoit Steulet

Global Operations

Recognition of a system by Lloyd’s only relates to the mandate and means that the relevant contracts entered into that system can be counted towards the target percentages, as outlined in the mandate, each syndicate places electronically. The recognition does not mean that Lloyd’s supports or endorses the system for use or that the system is suitable for use in any particular case. Lloyd’s accepts no liability to any person in connection with any application, the costs or expenses incurred by any person in connection with any application, if a system is modified or adapted in order to make an application or if any application is declined or delayed for any reason.

Further information on electronic placement

Shirine Khoury-Haq, Chief Operating Officer, Lloyd’s, on leading the implementation of electronic placement to become the only digitised insurance market in the world.

Bronek Masojada, CEO, Hiscox, talks about how the Lloyd’s and London market have to work together on the implementation of electronic placement.