Relationships on ATLAS determine who can see what Coverholder information. Without the appropriate relationship on ATLAS, a Lloyd’s Broker, Managing Agent or Coverholder will not be able to access the record or see restricted documents.

The relationships sections of the details tab lists the five relationship types and the market participants who have this type of relationship with the Coverholder. The Coverholder user is able to see all companies who have access to the Coverholder record and how long for (i.e. all companies who have a current relationship). Lloyd's Brokers and Managing Agents are only able to see the relationships which they have with any Coverholder.

There are six types of relationships:
1. Permitted lead Managing Agent. (Also referred to as Restricted relationship)
2. Permitted lead – Lloyd’s Brussels
3. Direct Deal Managing Agent (DDMA)
 
These tasks are a one or two stage change task dependent on who initiates the task on ATLAS. This means that a stakeholder is required to authorise the change and the information on the ATLAS database once the Lloyd's registered Broker or direct-dealing Managing Agent has created and submitted the task. The information will be immediately viewable under the details tab once approved. However the relationship won't be mirrored into BAR until the overnight update has taken effect.
Lloyd's service standard: 10 Working Days (Permitted lead and DDMA)
 
4. Associated Managing Agent.
5. Broker relationships.
6. Binding Authority relationships.
 
These tasks are a zero stage change task. This means that a stakeholder is not required to authorise the change and the information is written directly to the database. The information will be immediately viewable under the details tab. However the relationship won't be mirrored into BAR until the overnight update has taken effect.
 
Permitted Lead – Lloyd’s Brussels
Coverholders who are not approved by Lloyd’s Brussels to write Lloyd’s Brussels business but wish to write a CAA, require to submit a Permitted Lead – Lloyd’s Brussels request. Only those coverholders who with this approved restriction can support Lloyd’s Brussels business. A permitted lead – Lloyd’s Brussels relationship can be started by a Broker with a relationship with the Coverholder on Atlas, or by the Managing Agent wishing to lead. The following points will also need to be addressed in the supporting comments on Atlas:
 
1. Confirmation that due diligence has been performed by the Managing Agent on the Coverholder.
2. Rationale as to why the Managing Agent wishes to grant a CAA to this Coverholder.
3. Proposed business & territories being written under the CAA
4. Confirm whether the Managing Agent has had a relationship with this Coverholder before and whether they will require new classes of business for your binder.
5. Please also provide the risk codes to be written and the syndicate business forecast classes the risks will be written into.
6. In addition to this, please confirm whether this will be a Consumer Product Binding Authority (CPB). If so, as the Managing Agent, a consumer products binder questionnaire will need to be provided - as per Market Bulletin Y4739.

  • Permitted Lead Managing Agents

    Some Coverholders are restricted so that they may only hold binders with permitted lead Managing Agents. Only those Managing Agents can support extensions. A permitted lead relationship can be started by a Broker with a relationship with the Coverholder on Atlas, or by the Managing Agent wishing to lead. The following points will also need to be addressed in the supporting comments on Atlas:

    1. Confirmation that due diligence has been performed by the Managing Agent on the Coverholder.
    2. Please provide a rationale as to why the Managing Agent wishes to grant a binding authority to this Coverholder.
    3. Please also confirm whether the Managing Agent has had a relationship with this Coverholder before and whether they will require new classes of business for your binder.
    4. Please also provide the risk codes to be written and the syndicate business forecast classes the risks will be written into.
    5. In addition to this, please confirm whether this will be a Consumer Product Binding Authority (CPB). If so, as the Managing Agent, a consumer products binder questionnaire will need to be provided - as per Market Bulletin Y4739.
  • Associated Managing Agents

    An associated Managing Agent relationship can be used to give a following market access to a Coverholder’s data, or give potential leads and followers access to a Coverholder prior to a risk being written to conduct their due diligence. This relationship allows the Managing Agent to view a Coverholder’s details, but they will not be able to initiate changes/extensions to permissions.

    Only a Lloyd’s Broker that has a relationship with a Coverholder can start an associated relationship. This relationship lasts for a year, but can be renewed at any time.

  • Broker Relationships

    A Broker relationship enables the broker to amend Coverholder details on Atlas. It also enables them to register Binding Authorities for the Coverholder on the Binding Authority Registration (BAR) website. This relationship can only be started by Lloyd’s approved Broker and must be supported by a Managing Agent. No rationale is required.

  • Direct Deal Managing Agents

    A direct deal Managing Agent (DDMA) relationship is requested when a Managing Agent intends to deal with a Coverholder without a Broker. This relationship allows them to act as Broker and amend the Coverholder details on Atlas and register binding authorities on BAR.

    The following information will need to be submitted in the supporting information on ATLAS for a DDMA relationship:

    1. Confirmation that due diligence has been performed by the Managing Agent on the Coverholder.
    2. Please provide a rationale as to why the Managing Agent wishes to grant a Binding Authority to this Coverholder.
    3. Please also confirm whether the Managing Agent has had a relationship with this Coverholder before and whether they will require new classes of business for your binder.
    4. Please also provide the risk codes to be written and the syndicate business forecast classes the risks will be written into.
    5. In addition to this, please confirm whether this will be a Consumer Product Binding Authority (CPB). If so, as the Managing Agent, a consumer products binder questionnaire will need to be provided - as per Market Bulletin Y4739.
    6. Please confirm that the Managing Agent has appropriate resources in place to conduct in-house Broker duties.
  • Binding Authority Relationships

    This section on ATLAS lists all the managing agents who have a current active Binding Authority with the Coverholder, where the Binding Authority has been registered on BAR and the Managing Agents details have been recorded on BAR (either as lead or follow). Binding Authority relationships give read-only access to the Coverholder’s record until expiry of the registered Binding Authority.

  • FAQs

    Q: We would like a permitted lead relationship or DDMA with a Coverholder but we do not have access to their pin to carry out our due diligence.

    A: Please note that to view a Coverholder’s details you will need an associated relationship with the Coverholder first. This can be started either by a Lloyd’s Broker who has a registered interest in the Coverholder, or by a Managing Agent through email to coverholders@lloyds.com. This email should include written confirmation from the Coverholder that they are happy for the Managing Agent to access their information. 

    Q: I have gone onto BAR as a Managing Agent and its stating that I don't have a registered interest with the Coverholder however my permitted lead relationship has been approved.

    A: This information could be being displayed for a few reason, if the application has just been approved but no binder has been registered then this error will occur, secondly if the Broker is unable to select the correct syndicate number when registering a binder, this is likely be because the inception date of the binder is prior to the relationship being approved on ATLAS. If this error is occurring please contact the Delegated Authorities team at coverholders@lloyds.com.